Three Technology Upgrades To Improve The Employee Experience

Jacob Morgan
Jacob Morgan
Published in
2 min readMar 11, 2020

One of the most important aspects of employee experience is technology. Think of how much your employees use technology every day — it’s a crucial part of every business, and if your company doesn’t have the right technology resources, it can be a drain on the employee experience.

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Here are three ways to upgrade your technology and improve the employee experience:

Consumer-grade technology

We’re surrounded by great technology in our everyday personal lives, but many employees face the struggle of having to set aside those programs and devices to use slow and outdated programs at work. Consumer-grade technology is tools that are so useful and intuitive that you would use them in your personal life if possible. An outdated computer or a clunky intranet system can be frustrating to employees, lower their productivity, and cause burnout. Employees should have tools at work that match what they use at home and reflect the year we live in.

Video communication and collaboration

More employees are working flexible schedules or connecting with remote teams, so they need technology that can help them work effectively. The best video and collaboration tools allow employees to communicate anywhere on any device. No matter if it’s Slack or an internal chat system, employees should have a way to collaborate beyond just email.

Flexible work

Although it’s not an actual technology itself, flexible work is powered by technology. Modern employees crave a flexible schedule, but an organization can’t offer flexible work without the right technology in place. Things like collaboration tools, video, and task management systems make it possible for employees to work remotely, which can greatly improve their experience.

All companies need technology, no matter what industry they are in. Technology plays a huge role in the employee experience. Focus on these three improvements to create a technology-powered experience for all employees.

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Jacob Morgan
Jacob Morgan

4x Best-Selling Author, Speaker, & Futurist. Founder of FutureOfWorkUniversity.com. Exploring Leadership, Employee Experience, & The Future of Work