Top 30 Salesforce Interview Questions For Freshers In 2022
Salesforce is a cloud-based Customer Relationship Management (CRM) software that connects businesses and their customers. It helps organizations effectively manage their customers’ data and track their activity. It helps in improving marketing, sales, commerce, service, and IT.
As of 2022, Salesforce has grown as the top CRM Service provider. Over the years there has been tremendous career demand in Salesforce, with the need for salesforce instructor-led training among individuals. Thus, Salesforce is a top career choice among many professionals. Here is the list of top 30 Salesforce interview questions and answers for freshers that will help them in an interview.
Salesforce Interview Questions For Freshers
Q1. What is Salesforce?
Salesforce is the most successful Customer Relationship Management (CRM) system available as a low-cost software-as-a-service to subscribers (SaaS).
Q2. What does a custom object permit the user to do?
Custom objects help in creating custom fields, associating with other records, developing page layouts, creating custom tabs, and sharing custom-related components.
Q3. What is the outline of object relationships?
The object relationship overview in Salesforce can be used to link custom object records to standard object records in a related list. It’s beneficial to keep track of product defects linked to customer cases. By adding custom relationship fields on an item, you may establish many sorts of relationships.
Q4. What is the importance of SaaS in Salesforce?
Customers can always opt not to renew if they are dissatisfied with SaaS because it is subscription-based.
- Customers can avoid a substantial upfront investment in IT infrastructure.
- The same provider infrastructure is provided to SaaS customers, as well as easy integration.
- SaaS apps have a basic user-friendly interface.
- SaaS constantly provides the most up-to-date platform to its customers.
Q5. What is Salesforce’s definition of data loss?
Data loss in Salesforce refers to:
- The change of date, time, and data.
- Change of auto numbers
- Change from the text area to URL, phone, and email
- Migrating to percent, number, and currency from other data types.
- Changing from the multi-select picklist, auto number, and checkbox to other types
Q6. How does Salesforce help in sales tracking?
Salesforce keeps track of all the important information, such as the number of clients served each day, daily sales volume, comprehensive sales manager reports, and sales figures for each month or quarter. It also maintains track of recurring customers, which is essential to any sales organization’s success.
Q7. What’s the difference between IsNull and Isblank?
IsNull supports a number field and Isblank supports a text field.
Q8. What exactly is a trigger?
A trigger is a piece of code that is executed before or after the modification or addition of a record.
Q9. In Salesforce, what is the objective of a static resource?
Static resources include zip files, pictures, jar files, JavaScript, and CSS files that can be accessed on a visual force page. A company’s static resource size should be no more than 250 megabytes.
Q10. What is the difference between Salesforce.com and Force.com?
Salesforce.com is a SaaS (Software as a Service) platform ( Software as a Service).
whereas Force.com is a PaaS (Platform as a Service) platform.
Q11. What actions are accessible in the Workflow?
The actions that are accessible in the workflow are Outbound Message, Email Alert, Task Field, and Update.
Q12. Is there a limit to the number of data.com entries that can be imported into Salesforce?
The user can view their monthly limit and how many records they exported during the month on the data.com users’ area.
Q13. What are Salesforce’s multiple custom settings?
There are 2 custom settings in Salesforce. They are hierarchy type and list type.
Q14. What are the different types of object relations in Salesforce?
The 3 different types of object relations in Salesforce are One to Many, Many to one, and Master-detail.
Q15. What are the various kinds of Salesforce reports?
There are several sorts of reports accessible in Salesforce.
- Report in tabular format: It shows the total in a tabular format.
- Report on the matrix: It’s a comprehensive report with categorization based on both rows and columns.
- Report summary: It is a more extensive version of the report, including grouping based on columns.
- Report that has been merged: Two or more reports can be combined into a single report using these.
Q16. What is the junction object’s function?
Junction objects are used to connect things in many-to-many connections. In order to link a data model, you’ll need a third-party object known as a junction object.
Q17. What exactly is an audit trail and how does it function?
The audit trail tool is useful for understanding and tracking all of the recent setup modifications made by the Salesforce admin to the organization.
Q18. What does Salesforce’s dashboard imply?
A dashboard is a visual representation of a report, and a single dashboard can include up to 20 reports.
Q19. How many controllers are used on a visual force page?
As Salesforce is a SaaS service, you can only have one controller and as many extension controllers as you like.
Q20. Define the term “Governor Limits” in Salesforce
Governor Limits in Salesforce allows you to limit how much data or information you may keep in shared databases. Salesforce stores data from several clients in a single database.
Q21. How do Visualforce Pages work in Salesforce?
Visualforce pages allow you to offer content from many domains. It enables you to raise security standards and helps in the blocking of cross-site scripting.
Q22. What are the different deployment options in Salesforce?
Salesforce can be deployed using the following methods:
- Changing Sets
- Com Migration Tool
- Salesforce Package
- Eclipse with Force.com IDE
Q23. How can you define Wrapper Class in Salesforce?
A Wrapper Class is a sort of class that has a collection of other objects as its instances. It’s mostly used to show several objects in the same table on a Visualforce page.
Q24. Define APEX
Apex is a computer language that focuses on object-oriented programming. It allows you to use an API to execute flow statements and transaction control on Salesforce servers. Apex also enables Salesforce programmers to include business logic into their code.
Q25. How can you use getter and setter methods in Salesforce?
We can use the getter method in Salesforce to get the value of a variable and the setter method to set the value of that variable on visual force pages.
Q26. What is the purpose of Trigger.new?
The command trigger.new returns a list of records that have been added to the subjects recently.
Q27. Define static resources in Salesforce
You can upload photos, zip files, and CSS files to Salesforce’s static resource. It’s possible to refer to it on a Visualforce page.
Q28. Define Roll up summary
The count of child records is displayed in the roll-up summary, which also allows you to compute the total, minimum, and maximum of the child records’ fields.
Q29. What exactly is the distinction between WhoID and WHATID?
WhoID refers to individuals such as contacts or leads. “What ID,” on the other hand, is solely relevant to objects.
Q30. Define the term visibility enum
The term visibility enumeration means that a cached value is visible only in the value’s namespace or in all namespace
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- Gives you a deep understanding of sales and customer relations.
- The salesforce instructor-led training emphasizes industry-relevant live projects.
- The salesforce instructor-led training improves your analytical skills.
- Gain high ROI.
- Professionals will broaden the scope for success.
Conclusion -
Salesforce has become the backbone of every company’s sales and marketing automation initiatives, and the demand for competent Salesforce administrators is as strong as it has ever been.
These 30 frequently asked Salesforce interview questions and answers will assist you in efficiently preparing for and doing well in Salesforce interviews. If you want to add more value to your resume before your next Salesforce interview, sign up for salesforce instructor-led training right now!
