Why we invested in Assaia

Jim Lockheed
JetBlue Ventures’ Insights
2 min readJun 20, 2023

As a strategic venture capital firm, one of our key drivers is to help JetBlue be more efficient and improve its operations. We do this by seeking out innovative ways to support the company’s efforts in optimizing and streamlining commercial aviation processes. With this goal in mind, we are pleased to announce our recent investment in Assasia. Further, we’ve joined the company’s strategic partnership program through which we will continue to work closely on new ways to improve the airline’s operations with a particular focus on on time performance, safety, and reducing delays.

Assaia is a company that has the potential to revolutionize aircraft turnaround operations around the world. One of the challenges facing airlines today is the manual process of managing aircraft turnaround operations. An issue with any of several activities associated with aircraft turnaround (baggage, catering, water, and fuel refills) can lead to costly delays and unhappy customers. The traditional approach to monitoring these operations relies heavily on human labor, which can be inefficient and prone to errors. This is where Assaia comes in; utilizing advanced computer vision and AI technologies to optimize the entire process.

Assaia’s technology leverages an airport’s existing security camera infrastructure to track and monitor everything happening in real-time. By doing so, it enables airlines to receive notifications, interventions, and accurate predictions of how one issue will affect the rest of the schedule. This allows airlines to make real-time corrections, monitor business partner performance, and flag unsafe conditions before they escalate into more significant issues.

One of the key benefits of Assaia’s technology is its ability to improve on-time performance by reducing delays and disruptions. The system’s monitoring capabilities allow airlines to identify and correct issues before they cause significant delays or cancellations. Additionally, it can help airlines optimize their schedules by identifying common bottlenecks and allocating resources more effectively to minimize delays.

Assaia is already live at major airports around the world, including Seattle-Tacoma International Airport, John F. Kennedy International Airport, Houston’s George Bush Intercontinental Airport, and London’s Heathrow Airport. The company has numerous opportunities in the pipeline and will continue to expand its presence at other airports as well. With our investment and strategic partnership, we look forward to seeing Assaia help other airports improve their turnaround operations and ultimately enhance the overall customer experience for air travelers.

JetBlue Ventures has been monitoring the aircraft turn-around management and optimization space for several years and we are proud to be partnering with Assaia.

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Jim Lockheed
JetBlue Ventures’ Insights

Investor @JetBlueVentures, focused on aviation & travel. MBA. Former entrepreneur. Former surveillance drone operator/operations @Boeing/Insitu. Oregon Duck.