Helping Authors Understand Toxicity, One Comment at a Time

Jigsaw
Jigsaw
Sep 21, 2020 · 4 min read

Our team at Jigsaw uses artificial intelligence to spot toxicity online, and part of our work focuses on how to make that information more useful to the platforms and publishers that need it to host better conversations. Sometimes that means helping platforms moderate conversations more effectively, but we’ve also been exploring how we can help the users — the people actually writing the…