How Adjusters Can Stay Highly Productive While Working From Home

Ashish Upadhyay
JustEZ
Published in
4 min readJul 30, 2020

Tips for staying productive through the pandemic

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Professionals all around the globe have switched to a work-from-home environment to stay safe from the coronavirus. With remote work being adopted by most companies, claims adjusters are witnessing a change in their day-to-day operations as well. Like other professionals, claims adjusters are also turning to remote work and we have some tips to help them make this transition from being field workers to strategizing their work routine for a home setup. Let’s look at some important steps to take.

Building a workstation

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Having a dedicated space in your home for work is the first thing to do. Being productive has a lot to do with how organized you are and making a comfortable working space at home is an important step towards achieving that. If you have a garage or a spare room, it can be perfect for setting up a workspace. On the other hand, your living room can also function as one. Make sure that you dedicate yourself to your workspace and also know when to step away from it.

Having the right set of tools

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As claims adjusters, you use a variety of tools ranging from telescoping ladders for roofing requirements to digital cameras for taking pictures at the loss site. In a remote setup, you’ll require different kinds of tools that will help you finish your tasks and make you productive. Most of these tools would cater to communication and project management to make it easier for you to interact with IA firms for assignments and policyholders for remote inspections.

Apart from working with tools designed for remote inspections, you can also benefit from using tools that help boost productivity. Tools like white noise generators and timer apps will help you prevent procrastination and increase your focus while certain tasks.

Being free from distractions

Distractions are everywhere and in a remote setup, you are bound to be distracted by unannounced visitors, household chores, social media, and helping your kids with homework. While spending time with your loved ones and family is always a welcome distraction, there are certain measures you can take to avoid falling into the cycle of distractions that could arise.

Making sure to segregate your work time and your time at home is an important measure. Always make sure that your mind is clear when you’re at your workspace

Being effective at communication

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Remote work relies a lot on effective communication. As claims adjusters, you already have to be good at communicating but with a remote setup, you have to take that skill and use it digitally. Establishing a proper communication channel and giving regular updates to your IA firm is the way to go for being effective at communication.

Make sure you are approachable and can stay active with the assignments you receive. Policyholders, as well as your IA firms, should be able to contact you at a moment’s notice.

Creating a routine

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Having a routine is what helps boost productivity. Once you’ve established a remote setup for yourself, creating a daily routine to handle assignments and communicate with your IA firm will help you close claims faster. A remote setup is a double-edged sword. While it offers you the comfort of working from home it also can cause you to spiral into laziness. The best way to beat being unproductive is to create a manageable schedule that can be effectively followed every day. Doing this will help you stay focused.

These methods are proven to heighten productivity and help you manage work in a remote setup. Applying these in your daily claims adjusting life will help you become more efficient and stay on top of your game.

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