Class Recap 1/24/2017
In today’s seminar, we discussed Perceptual Blocks. Perceptual blocks are mental states in which people can not solve a problem to the best of their ability as a result of biases, prejudices, and even habits.
Perceptual blocks especially occur when trying to solve a problem. We learned this from an experience earlier in the class when we split into groups of three and tackled a learner experience challenge. My group had the challenge of coming up with alternatives to the idea of retaining recent college grads to live in Pittsburgh.
We identified the current state of the problem space based on a brief Stacie gave us. Our brief included how the goal of retaining recent grads was a personal goal of the Mayor of Pittsburgh.
The main goal of the exercise was to recognize the perceptual blocks we experience as designers.
Stacie presented an excellent way of confronting perceptual blocks.
- Identify the knowledge gaps.
- Identify the stereotypes within the problem space
- Isolate the problem
- Delineate the problem space
- Look at different perspectives
I felt this was an incredibly valuable methodology because designers have perceptual blocks all the time. This methodology of identifying and fixing perceptual blocks is an excellent extension of the design process.