Chatbots — A new hope?

Jitesh Dugar
Drivezy
Published in
2 min readFeb 18, 2017

Lets peek into see how many apps one needs in today’s digital ecosystem.

  1. An app to order food
  2. An app to book a cab
  3. An app to pay bills
  4. An app to book flight tickets
  5. An app to book my hotel stay
  6. An app to order groceries
  7. An app for fashion/electronics shopping

The list could go endless. The app market has become crowded, really crowded.

The average person only uses 4–6 apps every day

Although the average smartphone owner has 27 apps on their phone, they typically only use 4–6 of those apps every day. And at the end of 30 days, only 3% of all apps retain their new users.

via Statista

“Over 2.5 billion people have at least one messaging app installed. Within a couple of years that will reach 3.6 billion, about half of humanity.” — The Economist

What this means

Stop wasting money trying to pull people into your ecosystem. Push your content where your users are already active — the messaging apps.

Humanoid robots could be delivering our pizzas while driverless Uber cars could be equipped with artificial intelligence chatbots — Travis Kalanick, Uber CEO

Source — http://iqglobal.intel.com/

Why chatbots could be revolutionary?

Chatbots could help businesses reach more customers. Users are already active on messaging platforms and bots provide a great medium for contextual communication.

Contextual communication (a form of dynamic intelligence) is what will make chatbots the revolutionary technology everyone is promising.

Say Hello to JustRide Bot on Messenger

JustRide is always looking for new ways to connect people with safe, reliable transportation at the push of a button. We are happy to announce that you can now book your favourite self drive car while communicating on Messenger.

Justride booking on Messenger

We are just getting started and our bot will be enhanced over time with more in-built intelligence. Would love to know your feedback.

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