9/24/2021 — Enhanced live chat feature in Justworks for faster customer service

Get answers to your questions faster by using our upgraded live chat support feature

Hello and welcome to Changelog, your weekly roundup of everything new in Justworks. This week, we upgraded our live chat support feature in Justworks to help you get the answers to your questions faster.

Our updated live chat support feature makes it easier to find the information you need without having to spend too much time searching or waiting to speak to a representative. After you tell us what topic you need help on, we’ll quickly respond with relevant help content so that you can find answers to your questions.

Try our enhanced live chat support by logging in to your Justworks account and clicking the “Help” icon in the upper right corner of the page or head to help.justworks.com and select the “Need Help” option at the bottom right corner.

Just like the rest of our support communication channels, live chat is available 24/7.