Artificial Intelligence in Business: The Importance & How AI Carries an Impact On Your Future Business

Prediction of AI in future business, according to data experts and current market research

R Aditya P
Kabar Informatika
5 min readJul 31, 2021

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Artificial Intelligence is one of the most remarkable technologies that will transform lives in almost every aspect of modern society. This technology offers significant development possibilities that many business industries and companies have already been fast to grab.

In reality, Artificial Intelligence contains a set of technologies that give meaning and intelligence to computer machinery and systems.

What benefits of Artificial Intelligence and sub-technology do companies offered between 2020–2021?

  • Personalized user experience through enhanced machine interactions.
  • Today’s Artificial Intelligence systems can gather data, analyze patterns in the data, and understand user behavior to deliver an advanced user experience.
  • Automate different segments of your business with the assist of Artificial Intelligence.
  • AI-powered Chatbots can now speak almost as much as a human representative. A chatbot can help its users improve communication.

Through the dataset acquired by your AI machine, you make better marketing and sales decisions. This data can help or tell you about the exact status of your sales exertion, which can help your business or companies grow in the future.

But before we explore the importance of AI, let’s first understand what Artificial Intelligence is.

Artificial Intelligence: What is it?

AI refers to multiple techs operating in tandem to enable machines to detect, learn, understand and act to enhance human abilities.

AI technology can learn and manage vast amounts of information to efficiently improve and transform operations in various areas. Over learning and understanding, Artificial Intelligence technology can anticipate needs and make informed and more relevant decisions.

Unlike business intelligence technology, which analyzes data obtained and leaves the decision-making parts for human beings, AI will make decisions after analyzing data.

How Can Artificial Intelligence Carry an Impact On Your Businesses?

Artificial Intelligence is the future. See how this technology can grow your business

1. Use chatbots — AI for Business

Photo by Technavio on Global Chatbot Market

The market for chatbots, according to Technavio, would be expected to reach US$ 1,11 billion by 2024. Chatbots allow you to replicate a chat with consumers in natural language through websites and applications.

Chatbots will work fast to help solve customer problems, which means you can provide excellent customer service. Chatbots can understand how to react with humans through speech or writing, and they can talk to customers 24/7.

2. Smarter IoT Products: Internet of Things

A significant effect of Artificial Intelligence is creating more brilliant IoT products. MarketsandMarkets inform the estimate about the global IoT market size to be US$ 170.6 billion in 2017 and US$ 561.0 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 26.9% during the forecast period.

IoT has wholly revolutionized the notion of data management. In addition to offering more extensive quantity access to consumer data, these devices will track and record the way people interact with them, and making the machines more intelligent.

Many companies are taking advantage of it to interpret all data acquired from IoT widgets to improve and help their companies grow.

3. Social Media Marketing with Artificial Intelligence (AI)

Photo by Reports and Data on AI Social Media Marketing Market

Social media marketing is getting immense; over 300 million active users make purchases by e-commerce platform or doing “all in social media.” More than 50% of marketers like to use Artificial Intelligence to create dynamic websites and landing pages and run programmatic advertising. However, what people are more excited about is the potential impact of AI on social media marketing and lead nurturing.

AI will soon become much more advanced and become a powerful and intelligent tool for social media marketing. With real-time content, targeting will create more leads. Artificial Intelligence will influence marketing efforts to can generate more sales by nurturing leads through social media.

Why Artificial Intelligence for Business is Importance?

  • Saving Your Time & Money: Artificial Intelligence machines can also analyze large amounts of data in only a few seconds. They usually only take less time to make some decisions as long as they have relevant information. Therefore, this technology is called a “time-saver” and works effectively than humans would do.
  • Generate Your Business Insights to Make Smart Decisions: AI machines are efficient at quick data processing to generate relevant answers for any question arising in the business. They offer accurate predictions and customers’ needs based on what they learn. Seems there’s no human will be quick and yet perfect as the AI technology in predictive analytics now.
  • Improving Your Customer Experience: AI-driven chatbots allow businesses to provide customer care services 24/7. AI has enabled companies to automate all communications such as emails, online chats, and even telephone calls. The good thing about using AI is that they can interact with many customers simultaneously and respond to their questions effectively on your business platform.
  • AI Technology Enhances Your Productivity: With AI technology, you won’t have to pile much work for your employees to handle because AI will do the most work. This tech allows your workforce to do other more important things, thus boosting productivity. If your business involves constant communication with customers throughout the day, AI will offer real-time assistance.
  • Reducing Errors: While Artificial Intelligence is not error-free, it’s by far more accurate than human beings. Mostly, the AI technology accuracy ranges from 99 to 100%, even for very sophisticated systems.

The most prolonged and most error-prone process is cash flow forecasting. When you implement AI in any company or business industry, you transform processes and the destiny of your business too. AI technology will help you to increase accuracy in forecasting cash flow without manual interference. The implement of AI gives the company a higher chance of achieving success.

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