AI Merchandising for Better Product Discovery

Elli
AI Keytalk Blog
Published in
4 min readMar 31, 2023

Learn how AI-based merchandising can drive sales and retention by optimizing product discovery. Explore product design and discovery tips to boost your business.

Building successful products that meet business goals requires understanding and solving real user problems. One way to achieve this is by utilizing artificial intelligence (AI) to power your product design and delivery. AI-powered merchandising is a technique that leverages machine learning to optimize product discovery, drive sales, and improve customer experience.

In this article, we’ll explore what AI-based merchandising is, its benefits, and how to incorporate it into your product roadmap. We’ll answer specific questions like:

  • What is AI-based merchandising?
  • What are the benefits of AI-based merchandising?
  • How to incorporate AI-based merchandising into your product roadmap

What is AI-based merchandising?

AI-based merchandising refers to the use of machine learning algorithms to improve product discovery, recommendations, and personalization. By analyzing customer data, including purchase history, browsing behavior, and real-time interactions, AI-powered merchandising can generate highly personalized recommendations and content.

This technique can help retailers optimize their online stores and enhance customer experience. AI-based merchandising can also help businesses reduce their pain points by automating repetitive tasks such as categorizing and tagging products, managing inventory, and pricing.

What are the benefits of AI-based merchandising?

AI-based merchandising can drive sales and improve retention by providing real-time recommendations to customers. It can also help retailers increase the visibility of their products and provide a personalized customer experience. Here are some of the key benefits of AI-powered merchandising:

Personalization: AI-powered merchandising can provide highly personalized product recommendations based on real-time customer data. This can help retailers increase the relevance of their products to individual customers and drive sales.

Real-time recommendations: AI-powered merchandising can provide real-time recommendations to customers, which can increase the likelihood of a purchase. By analyzing browsing behavior and purchase history, retailers can provide personalized recommendations that are relevant to customers’ interests and preferences.

Improved customer experience: AI-powered merchandising can improve the overall customer experience by providing relevant and personalized content. This can increase customer satisfaction, loyalty, and retention.

Reduced operational costs: By automating tasks such as categorizing and tagging products, managing inventory, and pricing, retailers can reduce operational costs and increase efficiency.

How to incorporate AI-based merchandising into your product roadmap

Incorporating AI-based merchandising into your product roadmap requires a solid understanding of your business goals, real user problems, and customer feedback. AI Keytalk helps your operations team streamline this process and automate the most resource-heavy aspects of the merchandising system.

Here’s how:

  • AI Keytalk collects what people are saying about your products online and processes it into context-rich product rankings. These rankings can be integrated into your search, recommendation, and personal curation systems to improve your user experience.
  • The semantic nature of AI Keytalk allows you to configure its algorithms to suit your specific business goals. This ensures every brand can create product rankings and curations unique to their own and optimized to serve their customer niche best.
  • AI Keytalk’s natural language-based product rankings are a great source of your merchandising strategy. It gives your customers a clearer idea about the product they want to buy without having to research online reviews themselves.
  • AI Keytalk is a recommendation AI that specializes in collecting unstructured data from various sources and processing them into practical data outputs, such as product rankings. You can integrate it with various generative AI tools like ChatGPT to automate content creation.

The semantic nature of the AI Keytalk system means that you can configure its algorithms to suit your brand’s specific business needs.

Conclusion

AI-based merchandising is a powerful technique that can help retailers optimize their online stores and improve customer experience. By providing highly personalized recommendations, real-time content, and reducing operational costs, AI-powered merchandising can drive sales and improve retention.

Incorporating AI-based merchandising into your product roadmap requires a solid understanding of your business goals, real user problems, and customer feedback. Integrating the AI Keytalk system into your merchandising process allows your team to automate resource-heavy tasks and optimize your merchandising to serve your specific niche customers best.

AI-based merchandising can help businesses achieve their goals by providing personalized recommendations, real-time content, and improving customer experience. Incorporate AI-powered merchandising into your product roadmap to build successful products that meet real user needs and drive business results.

Visit our website to find out more about our AIOps and merchandising solutions.

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