Digital is the Need of the Hour for this Khatabook User from Chandigarh

Khatabook brings you stories from the corners of the country on small businesses going digital.

46 years old, Jeetendra Pandey runs a Kirana store in Khera Chowk, Chandigarh, and is a single breadwinner responsible for supporting his family and his differently-abled brother. Over the years, Jeetendra has tried his luck with multiple jobs and businesses.

Jeetendra has been using Khatabook app for a year now and is happy that he doesn’t have to enter any transactions manually or maintain Bahi Khata. The app has helped him in timely cashflows at the touch of a button with minimal hassle. For Jeetendra’s Kirana store, a considerable amount of business takes place on credit. Khatabook has been immensely helpful by allowing him to record transactions digitally, send reminders for recovery for the sale or credit, and receive his money on time, sometimes digitally.

Jeetendra feels that staying connected to customers and fulfilling their demands is one of the top challenges. Also, amidst the competition in the area, it is challenging to stay afloat in these difficult times.

According to Jeetendra, digital apps like Khatabook are the need of the hour and are helping him stay in touch with his client base remotely. It has been a tough year for him due to the Pandemic, but he is hopeful for the future. He wants to expand his business to a more extensive wholesale shop by making the most out of the digital ecosystem Khatabook.