5 Innovations made in the self-service kiosk industry that no one told you

KIBIS
KIBIS
Published in
4 min readApr 17, 2019

From simple vending machines of the 19th century to complex ATMs and PTMs of the 21st century, Self-service kiosk industry has made significant progress. These kiosks are bringing benefits to both customers and the service providers in numerous industries and organizations of the economy.

The BCC research pointed out that this kiosk industry will grow from $54.4 billion in 2016 to $83.5 billion in 2021. This shows that the kiosk market has the greatest potential to empower customers to do things themselves in a more efficient manner.

5 Innovations in the Self-service Industry

There are many forces driving the economy to propagate the usage of self-service kiosks in more and more sectors. Since the 19th century, self-service has been a forever expanding concept creating solutions that save time, cost, and energy for the consumer, employee, and employer. Thus, there has been progressive innovations in the self-service industry to strike the right balance between Kiosk Solutions and human support staff.

Source: Schieber Research

Global self-service kiosk industry is making innovations in both hardware and software structure to progress towards an era of digital kiosks. Organizations that provide more interactive digital kiosk and meet customer expectations benefit from increased customer satisfaction, loyalty, lifetime value, and advocacy.

Self-service kiosk to bake your pizza — The combination of vending machine and kiosk has been a fruitful idea. But the kiosks can now offer more impressive product dispensing solutions. Self-service Kiosk solutions have been developed around the globe that allows customers to actually order a pizza and accept it directly from the machine. The orders are taken via a touchscreen input and the self-service technology prepares the product and cooks it.

Retina scan digital kiosks — There have been dramatic advancements in hardware and software leading to the development of more sophisticated peripheral devices. Many of these peripherals have been used for identification of the consumer of the services and goods being sold. These advancements in the identification technology have given many alternatives to the customer and the retailers. For instance, if a customer forgets his password details, then they can log into their retail account by using a retina scan on a self-service digital kiosk and retina software.

Self-service Kiosk for Crypto mining — The extent of powers of self-service technology seems unlimited with this innovative idea. KIBIS is a global self-service kiosk provider which came up with this innovative idea to use kiosks for cryptocurrency mining. KIBIS is using multi-algorithm mining platform making KIBIS crypto mining Kiosks capable of mining the most profitable coins on any given period. This kiosk solution maximizes the return on investment. Along with this KIBIS offers many other services to their customers. Some of the services are listed below.

Source: www.kib.is

Advertisement on self-service kiosk — The digital kiosks can also be used to advertise, thus maximizing their usage. The digital kiosks being used for financial and non-financial services can be used as an interactive platform for advertisement. This can be helpful for local and small businesses. These advertising platforms would let local businesses directly interact with potential customers in a very cost-efficient manner.

Self-service kiosk in Banking — Kiosks have the potential to handle very advanced banking tasks such as large deposits and instant acceptance cheque deposits. This would give staff more time to carry out tasks that require human interaction such as mortgage approval etc.

Conclusion

The prominence of the self-service kiosk industry shows that the present economy is more consumer oriented. The organizations have to be innovative and futuristic to provide best self-service kiosk to their customers. The digital kiosk has a great potential to expand in sectors like retail, healthcare, travel & hospitality, insurance, food & beverages, etc. Let us see what all ladders does self-service kiosk market climbs.

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KIBIS
KIBIS
Editor for

KIBIS is an innovative kiosk supplier and operator that plans to become the main payments provider for millions of people around the world. https://www.kib.is/