KidZania Cuicuilco, Dubai, Monterrey and Santiago Get IZO:K Certificates
MEXICO CITY, Mexico. KidZania Journal. October 3, 2013. (English). –Today, KidZania metropolises of Cuicuilco, Dubai, Monterrey and Santiago obtained the first IZO:K experience certifications from the Institute for Ztandards Observance (I.Z.O.). The I.Z.O. was created to establish methodologies to allow KidZania accomplish a standardized culture, ensure proper maintenance of all facilities, improve visitor’s satisfaction and achieve the best perceived value from customers.
To obtain an IZO:K certification a KidZania metropolis undergoes an assessment from the KidZania Central Government where good practices, areas of improvement, non-critical and critica findings are detected. Once the metropolis receives the assessment’s result, they must determine the root causes of critical and non-critical findings and establish corrective actions, upon validation from the Central Government. Once the facility resolves 100% of the critical findings and at least 50% of the non-critical findings within the timeframe established by the Central Government, then the facility receives the IZO:K certification.
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Mr. Xavier López gives the IZO:K certification to Mr. Fernando Galindo, Mayor of KidZania Cuicuilco[/caption]
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From left to right: Gilberto Güido, Andrés Fabre, Fernando Galindo, Xavier López, Hernán Barbieri and Erick Galicia[/caption]
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From left to right: Alessandra Gavito, Gilberto Güido, Andrés Fabre, Xavier López, José Antonio Pérez and Hernán Barbieri[/caption]
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From left to right: Gilberto Güido, Alessandra Gavito, Andrés Fabre, Sasha Sámano, Trinidad Correa, Raúl Matte and Xavier López[/caption]