Why We Created a Customer Wellness Team

It started as a happy accident.

“I’ve owned my house for 20 years and my insurance company has never called just to check in.”

How the Customer Wellness Program Works

It’s worth noting that of all finance companies — banks, mortgage lenders, robo-investors — insurance companies rated as the least trusted.

The Business Benefits Beyond Customer Satisfaction

Heck yes, SuzyO.

The Numbers Don’t Lie

We’ve seen a 325% increase in referral activity so far.

How You Can Apply This to Your Business

About the Author



We exist to change home insurance from what it is to what it should be. Here’s how we’re making that happen.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Kin Insurance

We’re fixing homeowners insurance through intuitive tech, affordable pricing, and world-class customer service. Founded in 2016.