We are in the middle of a talent war; there are widening gaps in open positions and the talent to fill them in a “knowledge economy.” There is the explosion of the gig economy and usage of temp labor, which is expected to be 50% of our total workforce by 2020. The “Uber effect” won’t be slowing this down anytime soon. Add to that the globalization of our workforce — international competitive drivers are “flattening” our world and the need to access skilled knowledge workers and manage the growing complexity of regulatory, risk and employment requirements is growing. Technology and the evolution of work intermediation platforms (WIPs) are driving it all forward faster with online freelancer marketplaces and other work platforms quickly connecting high-quality talent directly to the end user.

5 Changes MSPs Can Make to Adapt to the ‘New Normal’ in the Worldwide Workforce