Knowledge.io — KNW Token Distribution — Additional FAQ

All tokens will be distributed between April 21st — April 24th

Knowledge.io
Knowledge.io
4 min readApr 20, 2018

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For Non-Coinomi users:

We will send the tokens to your ETH address in your profile. Any valid ETH address outside of an exchange will work.

Exchange Addresses will not work as you cannot add custom tokens to most of them.

For Coinomi Users:

You should have received your tokens already. If you have not please send us an email with your coinomi ETH address and expected Token amount. (Email: contact@knowledge.io)

How do I change my ETH wallet Address:

To change your ETH wallet address, log into your account, go to your profile settings and update the ETH wallet address there.

This has to be done before April 21st Midnight EDT, 2018

2FA Lost:

If you cannot login due to a lost 2FA, please create a new account on our platform. Then please send us the following information:

1) Your Original email address account on our platform (where you lost the 2FA)

2) The TX for all deposits you sent for verification

3) A picture of you holding your ID

4) Your NEW email address account on our platform

(Email: contact@knowledge.io)

Identity Verification:

Identity verification is required. It is not optional. We cannot distribute your tokens until that has been completed. Remember to create an ICOS account via our website before submitting your identity verification information.

It could some time to get identify verification completed. The last distribution date is April 28th, 2018. Anyone who has not completed identity verification will be handled on a manual basis after that but that will delay your token distribution substantially.

Distribution Dates:

We will distribute tokens based on who completed their Identity verification first.

  1. The first distribution date is 11PM EDT April 21st, 2018.
  2. The second distribution date is 11PM EDT April 22nd, 2018.
  3. The third distribution date is 11PM EDT April 23rd, 2018.
  4. The fourth distribution date is 11PM EDT April 24rd, 2018.

Straggler Distribution Date:

Those of you who are late in sending in their identity verification will have until April 28th, 2018 when the LAST distribution date occurs.

The fifth distribution date is 11PM EDT April 28th, 2018.

Anyone who misses that date will not receive a refund.

Token amount mismatch:

If you feel that you have not received the correct number of tokens please send us an email with:

1) Your deposit Address (Where you sent your crypto).

2) Your platform ETH address

3) The amount of tokens you received

4) The amount of tokens you expected

5) A short description of why you believe you did not get the correct amount.

(Email: contact@knowledge.io)

Adding KNW Token Contract Address To MyEtherWallet:

Adding KNW TOKEN to your MEW Wallet. All images here are in a CHROME browser. Other wallets will have a similar process.

First go to your MEW Wallet and Login by clicking the EYE button:

Once authenticated, scroll to the custom tokens section on the right of the browser.

Click on the Add Custom Token Button.

Once you click the button you will be asked to enter:

  1. Token Contract Address

2. Token Symbol

3. Decimals

Enter the following values:

Token Contract Address: 0x217375af2de10c73f94408c3258a956df106ba98

Token Symbol: KNW

Decimals: 8

Press Save and your KNW token balance will appear

Pressing the will stop MEW showing the balance, but you will still have the tokens. If you press the Then you will have to go through this process again.

Again, thank you for your patience,

If any of the above did not answer your questions, feel free to send us an email.

Thank you for buying KNW tokens. We are happy to have you with us

Feel free to reach out to us anytime.

The Knowledge Team

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