Why organisations can’t ignore our emotions anymore
Emotions are not a side effect of our intelligence, they are the core
“So… how do you feel about the product plan?”. I had just presented the product vision for the next six months in my previous start-up.
“I think” came a voice..”I think that there could be a problem with..”
“I am going to stop you right there”, I interrupted. “I did not ask you what you think.. I asked what you feel..”
Confused faces.
“See we all know where we are at and why we do what we do.. We have been doing this for some time now, we know the pain points…What I want to know is what do you feel about the plan”
There was dead silence.
Words — Such an amazing discovery of human kind
We could not be warring tribes and factions, stealing each others’ food and wives for ever. We had to evolve. We discovered logical thinking. We built common frameworks to share our ideas. We built rules, we built culture, we built morality.
We realised that we could collaborate and build bigger things. So we did. From worrying just about our family or village, we have been able to worry about the problems that plague entire humanity. We built systems like United Nations and the Internet that brought us together all on one platform.
But…
Ask anyone about our current stage of evolution — our modern lives, and they would say that there is something wrong about it. We have more technology now than we ever did. We have less people dying of diseases, more people living longer lives.
But then.. something does feel wrong.
We spend more and more of our time on our phones and digital screens. Our cities are becoming more isolated to live in. Our ability to find meaning in our work is drastically eroding. We are looking for online games and five minute videos to find the meaning of life.
No matter what country we belong to.. we could easily say that our grand parents and even our parents had a better life inspite of the poor situations they were in. Their life was more about nature and less about what Trump said on his Twitter that day. Their life was more about living and less about thinking. Their life was more human than we can ever be in our lives.
Everyone wants to know what you think
Hey, what do you think about the new proposal? What do you think about my vacation? What do you think about my mini skirt?
From our schools and colleges to our businesses and organisations, everyone wants a part of our intelligence — but with a caveat. Tell me what you think in words that I could understand, please be “to the point” and try to be as creative as possible!
On one side, our work has become so specialised that we no longer see how our contributions impact the world. The connection between action and impact has become so remote, it has become hard to find any meaning in anything we do.
On the other side, thinking is riddled with so many constraints. We can think outside the box, as long as we think inside the bigger box that has been given to us!
No wonder we feel so limited with our lives. No wonder we have the crisis that is mental health today.
Today we feel so scared about machines taking over our jobs and lives. Deep down we know that we have restricted “what is thinking” to such a level that any machine can do it — if not now, then at least in the coming years. What happens to us then?
Emotions — The elephant in the room
We, through our education system, organisational culture, governments — have systematically eroded the importance of emotions in our lives. We restrict and deny the essence of what makes us human and then we talk about “life having no meaning” anymore.
We have made a big part of our intelligence as something personal, something we can only share with our spouse or close family members. Not even that, in some cases.
We have taken the core part of our intelligence, packed it in a box and put it in the attic of our lives — because we don’t see an immediate need.
In a couple of generations, people will forget that there was an attic, that there was a box and in it was the core to human existence.
In fact, it is already happening.
Originally published at https://thriveglobal.com.
Emotion is Intelligence series raises questions on our central assumptions about intelligence, emotion, creativity and mental well-being
Harish is an entrepreneur building products that help affect our emotion, feeling and psychology
