Four Ways To Love Your Customers This Month
Gifts, gratitude, and public displays of affection aren’t just for romantic relationships — your customers want them too.
Loving your customers is a guaranteed way to make them sentimental about your business. And the more sentimental they are about your business, the more likely they are to keep returning to you. Let’s show you a few ways to make them feel special.
- Add a gift to every order.
Who doesn’t love gifts? Definitely not your customers. Surprise them with a gift that goes with their next order, or send them a small hamper. They’ll know that you care about their happiness.
2. Include a ‘thank you’ note.
You can never go wrong with personalisation. This February, send your customers personal, hand-written notes to appreciate them. While this idea may not work if you have thousands of customers, it’s perfect if your business has a small, loyal group of regular customers. In the note, focus on telling them how much you appreciate them, address them by their names, and remember to keep it short.
3. Celebrate them on social media.
Is it really love if you don’t express it openly? Celebrating your customers on social media can be a powerful way to show your appreciation. Start by making gratitude posts and tagging customers in them. You could also host a virtual appreciation event on Instagram Live featuring a raffle or a giveaway of your products.
4. Offer special deals.
You have several options: You could offer early access to a new product or service, run a ‘buy one, get one free’ promotion, or offer a special discount on purchases made this month. These special offers could encourage customers to buy more and also show them how much you appreciate their support for your business.
Remember that what might seem like a small gesture to you can make a big impression on your customers, so use our tips to show your customers how much you appreciate them this month.
