Customer Relationships Are Broken. (And How We Are Going To Fix them)

Today I’m proud to announce that Kustomer, the company I founded a year ago with Jeremy Suriel, is coming out of stealth with $12.5M in total funding. Our mission is to help companies of all sizes fix broken…

Support Software is Broken. The Future of Customer Support Is CRM

By Brad Birnbaum and Rob Bailey

5 lessons enterprise software can learn from consumer products

Enterprise software doesn’t have to look like enterprise software.

Scale Your Online Marketplace Faster Through Customer Support

Kettlebell Kitchen is Bulking Up Its Focus on Customers in 2018

Winter Is Coming

By Laura Gramlich, Customer Experience Manager, DSTLD

A New Era of Customer Engagement — Omnichannel Demystified

Helping Every Customer Find Their Happy Space

By Ryan Kern, Director of Operations, ParkWhiz

Big Data Isn’t Enough For Customer Experience

In today’s technologically focused world, there is a surplus of consumer data…

Top 5 Themes From The Kustomer Experience Exchange

Looking Into 2018 and The Future of Retail.