Customer Experience

5 Things to Do in Palm Desert While You’re at eTail West

Your guide to hanging out when you aren’t on site.

Six Essential Sessions on Customer Experience at eTail West

Our top picks for the CX obsessed to check out in Palm Springs.

Priority Bicycles on Making Customers the Priority

We spoke with Founder and CEO David Weiner to learn…

IQPC CX Research Report for Retailers: Top Takeaways

Our executive-level insights from our most in-depth report yet.

14 Great Gifts for Valentine’s Day

As enjoyable to get as they are to give

’Tis the Season for Returns

With the Holiday rush behind us and both Black Friday and Cyber Monday a distant memory, a new season for…

Kettlebell Kitchen is Bulking Up Its Focus on Customers in 2018

3 Seinfeld Situations That Made Us Want to Shout “Serenity Now!”

And How We’d Solve Them

Helping Every Customer Find Their Happy Space

By Ryan Kern, Director of Operations, ParkWhiz

Top 5 Themes From The Kustomer Experience Exchange

Looking Into 2018 and The Future of Retail.