How to onboard new employees on Workplace using a bot?
Last week, I happened to stumble upon a great quote by John Chambers, Executive chairman, and former CEO, Cisco Systems, “We focus first on the people and how we incorporate them into our company, and then we focus on how to drive the business.”
Increased productivity has been a consistent goal for modern economies ever since the early days of the Industrial Revolution. Up to the late 20th century, however, increasing employee productivity either involved technological innovation (going from the steam engine to electricity, moving from the telegraph to the telephone, emailing rather than posting letters, discovering better processes which reduced fault rates, etc.) or, more often than not, plainly working harder.
But, as we step into an era that has disrupted the notions of co-working and workplace productivity, increased productivity mostly means working smarter.
Probably because having an efficient process and machinery is no more an exclusive trait.
Most companies today are ready to part with the money chunk required to buy fancy software, cloud servers, and workstations. But what use are they if you don’t have smart and skillful people operating the entire advanced ecosystem?
So, Sir John is actually giving us the most relevant advice — we need the right people and need them to work in the right way!
Still, even though most companies realize how crucial is recruiting just the right people, they often ignore getting the right onboarding process for them.
Most management executives and HR professionals fail to understand the importance of smooth onboarding on a new hire’s ability to succeed. According to Leadership IQ, 46 percent of new hires Quit/fail within the first 18 months of taking a new job.
So what is the reason for their failure? Inefficiency at their part or lack of skill?
Sounds worth buying but it is actually not the right proposition.
Only 11 percent of the employees left because of their own incompetence, so the staggering reason remains — a lack of directed guidance and spirited motivation.
So a quick question, do you have an onboarding process in place for your employees?
Oh! But wait, what actually do you understand by an onboarding process?
Does it dare to move ahead from being restricted to a few formal handshakes, insurance form filling, document verification, and company merchandise distribution?
Does it include a mechanism to keep them posted and prepared for the upcoming job responsibilities?
And if yes, then how? Well, that is my real question!
If you don’t have a dedicated onboarding program for employees, the most probable approach would be a circumstantial action.
The entire Oh! So cool philosophy of Learning on the go is deeply(read that in capitals) flawed.
Because when newcomers have no one to go to, they have everyone to go to (Irony, I know!).
Onboarding new hires can quickly derail the schedules of your managers and existing employees. How can you make sure you’re training hires to make the right decisions without slowing down the entire team?
And, if you think of delegating a few people with the sole responsibility of training new hires — well, don’t you think it is a waste of precious resources?
Gone are the days when hires and employers looked at job roles as a lifetime commitment. This paradigm is unsuitable not only for large organizations but also for swiftly escalating startups.
So, what do we do as managers? We act smart!
Let’s take a first-hand notice of our agenda. What do the new joiners need?
When it comes to starting a new position in a large company, familiarity breeds contentment
Workplace by Facebook has been reinventing the employee engagement and workplace productivity ever since its inception, and now with the amazing integrations that are offered, your onboarding hassles are gone forever too!
While it is extremely easy to streamline knowledge flow in Workplace using dedicated groups, pinned posts, profile information apprising new bees about the who-is-who, etc., you can also create a more fulfilling learning experience and performance analysis.
With the Kwench LMS Bot, for example, you can create Learning groups on Workplace and post your content. You then need to add course-specific details on the Web page and can also divide the course into various modules to increase comprehensiveness.
You can then invite your intended learners, all of whom can attempt the course and assessments(if any) and also view results via Workplace chat itself!
Admins can view deep-insights about the learning trends and competence of the learners.
Now that you know that training isn’t a boulder to your productivity anymore, why don’t we sweep off the other pebbles as well? Tools like the Kwench Survey bot allow you to automate the key onboarding tasks like — Collecting id proofs, background verification details, etc.
Got a great thought on how can one get the best of out of Workplace for onboarding? Tell us in comments :)
We, at ‘Kwench have been relishing the shift to engagement systems through Workplace and have further enhanced our collaboration and workplace productivity via our exclusive-to-Workplace bots! Check out how we make offices better for employees all across the globe at Kwench Bots.