How to backup your wallet on KyberSwap mobile app

KyberSwap
KyberSwap
Jan 21 · 2 min read

On Jan 24, 2020, KyberSwap.com and- related interfaces (the “Platform”) will no longer be operated by Kyber Network International Limited (“Kyber Network”) and will be operated by KYRD International Limited (“KYRD International”), a sister company incorporated and based in the British Virgin Islands (“BVI”).

What will change?

There are no other changes apart from the new operating entity of KyberSwap.com being changed to KYRD International. However, as per directive from Apple, KyberSwap will remove its existing iOS app from the app store and re-submit the same iOS app, this time from the KYRD International entity. All functionalities of the app will remain the same.

Timeline

KyberSwap will remove its current iOS app from the app store on 24th Jan 2020. Same app (under new KYRD International entity) will be available on the app store from 11th Feb 2020 (estimated date).

How does it impact you?

This change will impact you only if you use the KyberSwap iOS app on iPhone. Android users, desktop and DApp browser users are NOT impacted.

Once the app is launched, you may want to switch to the new app from the Apple app store. We foresee 2 scenarios:

Scenario 1: Once the new iOS app is available on the Apple app store, you want to switch to the new app [RECOMMENDED]

  • IMPORTANT** — If you have created a wallet using iOS app and have not backed up your wallet, you MUST back up your wallet before deleting the app.
  • Reason being KyberSwap does not have access to your wallet data. It stays in your phone. You will lose access to your funds if you do not back up your wallet before deleting.

Recommended process:

  • Make a backup of your wallet*
  • Install the new iOS app
  • Restore your wallet in the new iOS app
  • Check your balance
  • If everything looks good, delete the old iOS app.

*Please follow the below steps to backup your wallet:

PS: Same tutorial is also applicable for Android app.

Scenario 2: You do not want to switch to the new iOS app (NOT recommended)

Please take note of the following:

  1. Live rates of various token will update as usual
  2. Swap & transfer functionality will also work
  3. Features such as limit orders, alerts will not work
  4. You will not receive any push notification
  5. You will not be able to update the app from app store
  6. No active support from KyberSwap

Thank You

For questions, please email support@kyberswap.com or reach out to us at t.me/kyberswapofficial and @shaneHk on telegram.

KyberSwap

A simple way to exchange tokens. Over 70 tokens supported. No Deposits, No Order books, Competitive Spreads.

KyberSwap

Written by

KyberSwap

No Order Books, No Deposits, Competitive Spreads

KyberSwap

KyberSwap

A simple way to exchange tokens. Over 70 tokens supported. No Deposits, No Order books, Competitive Spreads.

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