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Legal Design and Innovation

Dispatches from practitioners & researchers about how to design a better, human-centered legal system

Human-Centered Justice AI R&D at ICAIL workshop

Human-Centered Justice AI R&D at ICAIL workshop

Where is this growing AI+Access to Justice domain as of Summer 2025?
Go to the profile of Margaret Hagan
Margaret Hagan
Jun 25
Observing Legal Use of LLMs on Social Media: How People Are Really Using AI for Legal Help

Observing Legal Use of LLMs on Social Media: How People Are Really Using AI for Legal Help

It is no longer a question of whether people are using LLMs for their legal needs, but how they are doing so. Research in this area is long…
Go to the profile of Nóra Al Haider
Nóra Al Haider
Jun 6
3 Kinds of Access to Justice Conflicts (And the Different Ways to Design for Them)

3 Kinds of Access to Justice Conflicts (And the Different Ways to Design for Them)

In the access to justice world, we often talk about “the justice gap” as if it’s one massive, monolithic challenge. But if we want to truly…
Go to the profile of Margaret Hagan
Margaret Hagan
May 1
AI & Access to Justice webinar series: AI and Jurisdiction Mismatch

AI & Access to Justice webinar series: AI and Jurisdiction Mismatch

During October’s AI & A2J Webinar, we were joined from across the pond by Francine Ryan and Liz Hardie. The webinar centered around Liz and…
Go to the profile of Nóra Al Haider
Nóra Al Haider
Apr 24
Can Large Language Models Help Streamline Legal Intake?

Can Large Language Models Help Streamline Legal Intake?

Insights from Quinten Steenhuis at the AI + Access to Justice Research Seminar
Go to the profile of Margaret Hagan
Margaret Hagan
Apr 9
The Hidden Harms of Criminal Record Data:

The Hidden Harms of Criminal Record Data:

Errors, Expungement, and the Role of AI in Background Checks
Go to the profile of Margaret Hagan
Margaret Hagan
Mar 26
How AI is Augmenting Human-Led Legal Advice at Citizens Advice

How AI is Augmenting Human-Led Legal Advice at Citizens Advice

Caddy Chatbot to Support Supervision of Legal Advisers giving Brief Q&A help
Go to the profile of Margaret Hagan
Margaret Hagan
Mar 19
Coordinated Data Gathering to Advance Access to Justice Efforts Around the Country

Coordinated Data Gathering to Advance Access to Justice Efforts Around the Country

Lessons from the Eviction Diversion Initiative for Coordinated Data & Outcomes Measurement
Go to the profile of Margaret Hagan
Margaret Hagan
Feb 25
Measuring What Matters: A Quality Rubric for Legal Q&A

Measuring What Matters: A Quality Rubric for Legal Q&A

Benchmarks Through User & Frontline Expert Research
Go to the profile of Margaret Hagan
Margaret Hagan
Feb 20
AI, Machine Translation, and Access to Justice

AI, Machine Translation, and Access to Justice

Lessons from Cristina Llop’s Work on Language Access in the Legal System
Go to the profile of Margaret Hagan
Margaret Hagan
Feb 11
AI + Access to Justice Summit 2024

AI + Access to Justice Summit 2024

The first-ever summit on how AI can close the justice gap — with legal aid, courts, technologists, researchers, funders, and regulators.
Go to the profile of Margaret Hagan
Margaret Hagan
Dec 11, 2024
AI & Access to Justice webinar series: AI in Practice

AI & Access to Justice webinar series: AI in Practice

In the October installment of the Stanford Legal Design Lab’s AI and Access to Justice (A2J) Webinar series, we had the opportunity to hear…
Go to the profile of Nóra Al Haider
Nóra Al Haider
Nov 5, 2024
AI & Access to Justice webinar series: Bridging Technology and Legal Practice

AI & Access to Justice webinar series: Bridging Technology and Legal Practice

Partnerships in the field of A2J and AI
Go to the profile of Nóra Al Haider
Nóra Al Haider
Nov 5, 2024
Interviewing Legal Experts on the Quality of AI Answers

Interviewing Legal Experts on the Quality of AI Answers

How do we know if AI answers to people’s problems are good or bad? We’re talking to front-line experts to build quality audits &…
Go to the profile of Margaret Hagan
Margaret Hagan
Aug 22, 2024
Search Audit 2023 and the AI Online Legal Information Assessment Tool

Search Audit 2023 and the AI Online Legal Information Assessment Tool

Findings from the annual Search Audit and the introduction of the new AI Online Legal Information Assessment Tool
Go to the profile of Nóra Al Haider
Nóra Al Haider
Jul 28, 2024
AI and A2J webinar series: Hannes Westermann — The Hammer and the Carpenter

AI and A2J webinar series: Hannes Westermann — The Hammer and the Carpenter

The AI & A2J webinar series offers an in-depth look at projects by legal experts and technologists in the AI & A2J space.
Go to the profile of Nóra Al Haider
Nóra Al Haider
Jun 17, 2024
User Research Report into AI for Access to Justice: Legal Question & Answers

User Research Report into AI for Access to Justice: Legal Question & Answers

A report from the students in the Autumn 2023 Stanford Law/d.school class “AI for Legal Help”, 809E.
Go to the profile of Margaret Hagan
Margaret Hagan
Mar 20, 2024
Bringing an AI & Access to Justice Community Together

Bringing an AI & Access to Justice Community Together

What we learned about at the LSC-ITC conference of civil justice professionals, about the state of AI & A2J
Go to the profile of Margaret Hagan
Margaret Hagan
Feb 8, 2024
AI & The Stanford Legal Design Lab

AI & The Stanford Legal Design Lab

An interview with Margaret Hagan about the future of AI and A2J
Go to the profile of Nóra Al Haider
Nóra Al Haider
Jan 25, 2024
AI Platforms & Privacy Protection through Legal Design

AI Platforms & Privacy Protection through Legal Design

This past week, I had the privilege of attending the State of Privacy event in Rome, with policy, technical, and research leaders from…
Go to the profile of Margaret Hagan
Margaret Hagan
Sep 20, 2023
Opportunities & Risks for AI, Legal Help, and Access to Justice

Opportunities & Risks for AI, Legal Help, and Access to Justice

How might AI help more people find & use their legal rights? And what risks of harm should we plan for? Here are maps we can plan around.
Go to the profile of Margaret Hagan
Margaret Hagan
Jun 28, 2023
Better Disclosure Design through Data-Driven Risk Communication

Better Disclosure Design through Data-Driven Risk Communication

Reimagining How Lawyers Communicate Contract Terms & Insurance Policies to the Public
Go to the profile of Margaret Hagan
Margaret Hagan
Jun 13, 2023
Design Standards for Court & Government Forms

Design Standards for Court & Government Forms

A Human-Centered Rubric to Evaluate a Form
Go to the profile of Margaret Hagan
Margaret Hagan
Mar 2, 2023
Architecture and Law: Courtyards as starting points of resistance

Architecture and Law: Courtyards as starting points of resistance

A reflection on the intersection of architecture and law and my assignment for the Harvard GSD design discovery course.
Go to the profile of Nóra Al Haider
Nóra Al Haider
Jan 31, 2023
Using Schema.org to Help People Find Legal Aid

Using Schema.org to Help People Find Legal Aid

This Medium piece documents an intervention aimed at improving access to justice outreach. We used a technical intervention — standardized…
Go to the profile of Nóra Al Haider
Nóra Al Haider
Jan 30, 2023
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