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Legal Design and Innovation
Dispatches from practitioners & researchers about how to design a better, human-centered legal system
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Human-Centered Justice AI R&D at ICAIL workshop
Human-Centered Justice AI R&D at ICAIL workshop
Where is this growing AI+Access to Justice domain as of Summer 2025?
Margaret Hagan
Jun 25
Observing Legal Use of LLMs on Social Media: How People Are Really Using AI for Legal Help
Observing Legal Use of LLMs on Social Media: How People Are Really Using AI for Legal Help
It is no longer a question of whether people are using LLMs for their legal needs, but how they are doing so. Research in this area is long…
Nóra Al Haider
Jun 6
3 Kinds of Access to Justice Conflicts (And the Different Ways to Design for Them)
3 Kinds of Access to Justice Conflicts (And the Different Ways to Design for Them)
In the access to justice world, we often talk about “the justice gap” as if it’s one massive, monolithic challenge. But if we want to truly…
Margaret Hagan
May 1
AI & Access to Justice webinar series: AI and Jurisdiction Mismatch
AI & Access to Justice webinar series: AI and Jurisdiction Mismatch
During October’s AI & A2J Webinar, we were joined from across the pond by Francine Ryan and Liz Hardie. The webinar centered around Liz and…
Nóra Al Haider
Apr 24
Can Large Language Models Help Streamline Legal Intake?
Can Large Language Models Help Streamline Legal Intake?
Insights from Quinten Steenhuis at the AI + Access to Justice Research Seminar
Margaret Hagan
Apr 9
The Hidden Harms of Criminal Record Data:
The Hidden Harms of Criminal Record Data:
Errors, Expungement, and the Role of AI in Background Checks
Margaret Hagan
Mar 26
How AI is Augmenting Human-Led Legal Advice at Citizens Advice
How AI is Augmenting Human-Led Legal Advice at Citizens Advice
Caddy Chatbot to Support Supervision of Legal Advisers giving Brief Q&A help
Margaret Hagan
Mar 19
Coordinated Data Gathering to Advance Access to Justice Efforts Around the Country
Coordinated Data Gathering to Advance Access to Justice Efforts Around the Country
Lessons from the Eviction Diversion Initiative for Coordinated Data & Outcomes Measurement
Margaret Hagan
Feb 25
Measuring What Matters: A Quality Rubric for Legal Q&A
Measuring What Matters: A Quality Rubric for Legal Q&A
Benchmarks Through User & Frontline Expert Research
Margaret Hagan
Feb 20
AI, Machine Translation, and Access to Justice
AI, Machine Translation, and Access to Justice
Lessons from Cristina Llop’s Work on Language Access in the Legal System
Margaret Hagan
Feb 11
AI + Access to Justice Summit 2024
AI + Access to Justice Summit 2024
The first-ever summit on how AI can close the justice gap — with legal aid, courts, technologists, researchers, funders, and regulators.
Margaret Hagan
Dec 11, 2024
AI & Access to Justice webinar series: AI in Practice
AI & Access to Justice webinar series: AI in Practice
In the October installment of the Stanford Legal Design Lab’s AI and Access to Justice (A2J) Webinar series, we had the opportunity to hear…
Nóra Al Haider
Nov 5, 2024
AI & Access to Justice webinar series: Bridging Technology and Legal Practice
AI & Access to Justice webinar series: Bridging Technology and Legal Practice
Partnerships in the field of A2J and AI
Nóra Al Haider
Nov 5, 2024
Interviewing Legal Experts on the Quality of AI Answers
Interviewing Legal Experts on the Quality of AI Answers
How do we know if AI answers to people’s problems are good or bad? We’re talking to front-line experts to build quality audits &…
Margaret Hagan
Aug 22, 2024
Search Audit 2023 and the AI Online Legal Information Assessment Tool
Search Audit 2023 and the AI Online Legal Information Assessment Tool
Findings from the annual Search Audit and the introduction of the new AI Online Legal Information Assessment Tool
Nóra Al Haider
Jul 28, 2024
AI and A2J webinar series: Hannes Westermann — The Hammer and the Carpenter
AI and A2J webinar series: Hannes Westermann — The Hammer and the Carpenter
The AI & A2J webinar series offers an in-depth look at projects by legal experts and technologists in the AI & A2J space.
Nóra Al Haider
Jun 17, 2024
User Research Report into AI for Access to Justice: Legal Question & Answers
User Research Report into AI for Access to Justice: Legal Question & Answers
A report from the students in the Autumn 2023 Stanford Law/d.school class “AI for Legal Help”, 809E.
Margaret Hagan
Mar 20, 2024
Bringing an AI & Access to Justice Community Together
Bringing an AI & Access to Justice Community Together
What we learned about at the LSC-ITC conference of civil justice professionals, about the state of AI & A2J
Margaret Hagan
Feb 8, 2024
AI & The Stanford Legal Design Lab
AI & The Stanford Legal Design Lab
An interview with Margaret Hagan about the future of AI and A2J
Nóra Al Haider
Jan 25, 2024
AI Platforms & Privacy Protection through Legal Design
AI Platforms & Privacy Protection through Legal Design
This past week, I had the privilege of attending the State of Privacy event in Rome, with policy, technical, and research leaders from…
Margaret Hagan
Sep 20, 2023
Opportunities & Risks for AI, Legal Help, and Access to Justice
Opportunities & Risks for AI, Legal Help, and Access to Justice
How might AI help more people find & use their legal rights? And what risks of harm should we plan for? Here are maps we can plan around.
Margaret Hagan
Jun 28, 2023
Better Disclosure Design through Data-Driven Risk Communication
Better Disclosure Design through Data-Driven Risk Communication
Reimagining How Lawyers Communicate Contract Terms & Insurance Policies to the Public
Margaret Hagan
Jun 13, 2023
Design Standards for Court & Government Forms
Design Standards for Court & Government Forms
A Human-Centered Rubric to Evaluate a Form
Margaret Hagan
Mar 2, 2023
Architecture and Law: Courtyards as starting points of resistance
Architecture and Law: Courtyards as starting points of resistance
A reflection on the intersection of architecture and law and my assignment for the Harvard GSD design discovery course.
Nóra Al Haider
Jan 31, 2023
Using Schema.org to Help People Find Legal Aid
Using Schema.org to Help People Find Legal Aid
This Medium piece documents an intervention aimed at improving access to justice outreach. We used a technical intervention — standardized…
Nóra Al Haider
Jan 30, 2023
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