Messenger platforms are still an emerging field. UX and interaction patterns, distribution strategies and scaling are still to be figured out. That said here are a few hand-selected nuggets of insight you might want to dive into.
This Is The Smartest Thing Facebook Ever Did
As Facebook announces it has nearly tripled profits, we look back at its prescient move to decouple Messenger from the…
When One App Rules Them All: The Case of WeChat and Mobile in China
This post is all about WeChat, but it's also about more than just WeChat. While seemingly just a messaging app, WeChat…
Why Chatbots will transform the world faster than Apps ever could
Since (chat)bots are quite a new thing (and still quite underrated), here a few thoughts why I think this is one of the…
Shopping Bots unterstützen Nutzer bei der Auswahl von Produkten oder Dienstleistungen und begleiten sie bis zur…