CartHubEnhance Client Interaction with Personalised Avatars: A Fresh Approach for SMBs with CartHubAs the holiday season approaches, consumer behaviour is shifting. Recent insights show that 73% of Gen Z shoppers make purchasing decisions…21h ago
Scott WhitneyinAll 4 InclusionI’m a wheelchair user: Why do you think I can’t understand you ?This week I had a five hour train journey for a key note speakers talk that I was delivering for 200 people.Jun 1522
Tony UlwickinJTBD + Outcome-Driven InnovationJobs-to-be-Done: A Framework for Customer NeedsJobs Theory provides a framework for categorizing, defining, capturing and organizing the inputs that are required to make innovation…Jan 6, 201711Jan 6, 201711
Dawn ScatainSlalom BusinessLoyalty isn’t deadA renewed focus on co-creation makes loyalty more opportunistic than ever.Apr 293Apr 293
CartHubEnhance Client Interaction with Personalised Avatars: A Fresh Approach for SMBs with CartHubAs the holiday season approaches, consumer behaviour is shifting. Recent insights show that 73% of Gen Z shoppers make purchasing decisions…21h ago
Scott WhitneyinAll 4 InclusionI’m a wheelchair user: Why do you think I can’t understand you ?This week I had a five hour train journey for a key note speakers talk that I was delivering for 200 people.Jun 1522
Tony UlwickinJTBD + Outcome-Driven InnovationJobs-to-be-Done: A Framework for Customer NeedsJobs Theory provides a framework for categorizing, defining, capturing and organizing the inputs that are required to make innovation…Jan 6, 201711
Dawn ScatainSlalom BusinessLoyalty isn’t deadA renewed focus on co-creation makes loyalty more opportunistic than ever.Apr 293
Debbie LevittinR Before DWhat Exists Without CX Interactions or Touchpoints?Some ppl write that CX and UX don’t matter. They’re dead. They don’t exist. But what product/service has no human experience or touchpoint?6d ago
Alivia EkweghI Launched a WordPress Website & Deleted It Within 3 DaysWordPress.com is Pissing On Our World: Hidden Costs, Frustrating Issues, and Lack of Support.1d ago
Josh BuchholtzinSlalom Customer InsightThe Sports Industry’s Customer Strategy ProblemThe changing dynamics of fans and the fan-centric opportunity for sports franchisesApr 25