Isa Oliveres, Business Manager, on how four years at Dropbox feels like the ride of a lifetime
Q: What is your name, what office do you work out of, and how long have you been at Dropbox?
A: I am Isa (Isabel) Oliveres. I work out of the SF HQ, and I’ve been at Dropbox for a little over four years.
Q: What is your current role at Dropbox?
A: I’m the business manager of our business development team (also known as the partnerships team). My job is to make sure that our team’s business runs smoothly and successfully by rigorously tracking metrics, driving strategic cross-functional initiatives, and showing Dropboxers why business development is relevant to their own success and the company as a whole.
Q: Anything that you have done/accomplished at Dropbox that you’re proud of?
A: So many things. Helping to launch the Technology Partner Program as part of the Dropbox Partner Network in 2015 was incredible. After only a few weeks on the enterprise partnerships team, my manager told us we had to launch a partner program at a customer event that was less than four months away. We had to recruit dozens of partners, convince them to participate in the launch, and, most importantly, come up with a set of benefits to make sure top-tier technology companies would want to work with us. We launched with ~45 partners, and the program has grown to more than 140. This experience allowed us to formalize the way we partner with other companies and grow our ecosystem to deliver the best experience for our users. To learn more about some of our partnerships with Google, Salesforce and Media & Entertainment companies, see the links!
Leading the redesign of our app integrations page was also a big accomplishment. Dropbox has one of the largest app ecosystems out there — more than 600K developers have built an app that connects to Dropbox. And we partner with some of the best companies out there (Google, Microsoft, Adobe, Salesforce, Slack, Atlassian) to build integrations across our products. This is a great thing for our customers, since virtually any app can connect to Dropbox. However, the page that highlighted our partner apps was not very pretty. I led the charge to overhaul the outdated and clunky page into a sleek app showcase, where partners could have their own landing pages and we could highlight well over a hundred of our partner apps. This allowed us to add a new tier to our partner program, give partners placement on our page, and, most importantly, help users find apps they love and connect them to Dropbox.
Q: Have you had transformational or inspirational moments at Dropbox?
A: Dropbox has been both a transformative and inspiring place. I’ve been given opportunities to take on new challenges and the responsibility to tackle large projects. After two years of managing our Technology Partner Program, I moved to the business manager role because I wanted to learn about how decisions get made at the highest level of the company and contribute to strategic projects across our entire team as well as with other teams.
Q: Why did you decide to join Dropbox?
A: I decided to join Dropbox after I graduated from college because it seemed like a once-in-a-lifetime opportunity. I was pretty set on either going into a career in publishing or pursuing a Ph.D. in history when a friend reached out saying she was about to start at Dropbox as part of a new grad rotational program and asked if I’d be interested in learning more. She explained that the program hired new grads from all backgrounds, who would rotate between sales and user operations for a year before being placed onto a team on the business side of the company. It had never occurred to me that a non-technical person could work at a tech company and, since I wasn’t super sure about what I wanted to do, this seemed like a really unique opportunity to get to explore options for another year — while working at one of the best-known startups in the world to boot. I figured I’d give it a try for a year and, if I didn’t like it, I could always go back to publishing or grad school. Four years later and I’m still here, still learning, and still feeling like it’s the ride of a lifetime.
Q: What surprised you most about Dropbox when you joined?
A: How smart and interesting everyone who works here is. I didn’t really know what to expect at a tech company, and I’m constantly blown away by the unique experiences and perspectives my colleagues bring.
Q: What are your hobbies? Or what can we find you doing outside of work?
A: I love to read, do jigsaw puzzles, and cook. I’ve also started taking ceramics classes this year. While my artistic skills leave a lot to be desired, I really enjoy having such a tactile creative outlet. If you ever need a mid-sized vessel of indistinct purpose, please hit me up.
Q: Any accomplishments you’re proud of outside of work?
A: I’m on the board of the Mission High Foundation, a small non-profit dedicated to supporting the incredible students, faculty, and community of Mission High School. Mission High is the oldest comprehensive public school in San Francisco, and it’s a truly incredible institution. The foundation ensures the long-term sustainability of some of the incredible programs at the school, like the on-campus community garden and urban agriculture program, and provides small grants for teachers to fund unique school/after-school projects for students.
Q: What is something interesting about you that not a lot of people know?
A: I’m fluent in Catalan (my dad is from a tiny town an hour outside of Barcelona), so I grew up in a Spanish-Catalan bilingual household.
About Hispanic Heritage Month
Q: What does Hispanic Heritage Month mean to you?
A: It’s an opportunity to showcase, appreciate, and share with others the endlessly versatile tapestry that makes up the Hispanic world. It’s a celebration of language, art, culture, science, discovery, food, color, and scenery that is as extensive and awe-inspiring as it is complex.
Q: If you’re comfortable, do you mind sharing your background?
A: I’m Mexican and was born and raised in Mexico City, Mexico, where I lived until I started college (minus a brief three-year stint in New York City when I was four years old). My family on both sides arrived in Mexico in the 1930s as refugees from the Spanish Civil War.
Q: This year’s theme is about celebrating Latinx creative energy and recognizing the creative contributions from all over Latin America. Do you have a favorite creative? There are so many. But if I had to choose one right now, I’d go with Natalia Lafourcade, a Mexican singer-songwriter who sprang onto the music scene in the early 2000s with her unique pop-punk sound and has since blossomed into a creative powerhouse. She’s the most incredible performer I’ve ever seen live. She carries the show and shares it so generously with her band and the audience. Her latest project, “Musas,” is an homage to folkloric music from all over Latin America, celebrating the wide variety of styles across regions and capturing their essence, while also being modern.
Q: How can we celebrate every day and not just limit it to the 30 days?
A: Stay informed about what’s happening in the Hispanic world, both in Latinx communities within the United States as well as all over the world. Read books by Hispanic/Latinx authors, listen to Latinx music, practice your high school Spanish, support local Latinx restaurants and businesses.
Check back soon to meet more Dropboxers. In the meantime visit us at dropbox.com/jobs. Dropbox is growing, grow with us!