Q: What is your name, what office do you work out of, and how long have you been at Dropbox?
A: My name is Koki Igarashi. I have worked at the Tokyo office since January 2018.
Q: What is your current role at Dropbox?
A: I am the Head of APAC and Japan. I make business people and companies in APAC/Japan happy and productive by helping them successfully use Dropbox for their business.
Q: Anything that you have accomplished at Dropbox that you’re proud of?
A: I supported the Japan team as it turned around our business completely in 2017. We changed offices three times in three years, like children who keep growing and changing clothes.
I also started providing APJ customers with a high-quality local data residency service through the outstanding work of EPD and the Corp Operation team.
Q: Have you had transformational or inspirational moments at Dropbox?
A: I expanded my role to cover Australia and New Zealand, which involved supporting two totally different business cultures and practices. I also got an opportunity to work with an incredible team there.
Q: Why did you decide to join Dropbox? What did you do before?
A: I’m a strong believer that the end user drives information and communication technologies with appropriate management from the IT division. I came from Apple, where I was leading the enterprise business for Japan. Although Apple was providing products toward that direction, I was looking for SaaS company moving to the same direction, and found Dropbox.
Q: What surprised you most about Dropbox when you joined?
A: It’s a lot like a startup, which I like.
Q: What do you do to help make the world work better?
A: Being a thought leader in the market and providing maximum support to our team members so that they can work better (and share that experience to customers and partners)
Q: What do you do to work better?
A: There are a couple of things that I remind myself of on an on-going basis: review what our goal is (is it short-term/long-term) and if what we’re doing is right, how we can correct a course, build a trusting relationship with people around us, be brave to accept feedback, and look for reasons inside you, not outside, if things are not going well.
Q: What does enlightened ways of working mean to you?
A: To work with respect, curiosity, acceptance (that there’s so many things you don’t know or aren’t good at), and grit until you see a result.
Q: What can we find you doing outside of work?
A: Golf, mountain climbing, yoga, reading books
Q: Are there any accomplishments you’re proud of outside of work?
A: I completely paid off a loan for a 400cc motorcycle through part-time jobs during my high school days. That was not easy.
Q: What is something interesting about you that not a lot of people know?
A: I was a competitive water skier at university. My record jump was about 30m (current top student skier’s is 50m).
Q: Anything else you’d like to share?
A: I may look young but I am not.