Meet Koki Igarashi: “Work with respect, curiosity, acceptance, and grit”

Nov 8 · 3 min read
Koki Igarashi

Q: What is your name, what office do you work out of, and how long have you been at Dropbox?

A: My name is Koki Igarashi. I have worked at the Tokyo office since January 2018.

Q: What is your current role at Dropbox?

A: I am the Head of APAC and Japan. I make business people and companies in APAC/Japan happy and productive by helping them successfully use Dropbox for their business.

Q: Anything that you have accomplished at Dropbox that you’re proud of?

A: I supported the Japan team as it turned around our business completely in 2017. We changed offices three times in three years, like children who keep growing and changing clothes.

I also started providing APJ customers with a high-quality local data residency service through the outstanding work of EPD and the Corp Operation team.

Q: Have you had transformational or inspirational moments at Dropbox?

A: I expanded my role to cover Australia and New Zealand, which involved supporting two totally different business cultures and practices. I also got an opportunity to work with an incredible team there.

Q: Why did you decide to join Dropbox? What did you do before?

A: I’m a strong believer that the end user drives information and communication technologies with appropriate management from the IT division. I came from Apple, where I was leading the enterprise business for Japan. Although Apple was providing products toward that direction, I was looking for SaaS company moving to the same direction, and found Dropbox.

Q: What surprised you most about Dropbox when you joined?

A: It’s a lot like a startup, which I like.

Q: What do you do to help make the world work better?

A: Being a thought leader in the market and providing maximum support to our team members so that they can work better (and share that experience to customers and partners)

Q: What do you do to work better?

A: There are a couple of things that I remind myself of on an on-going basis: review what our goal is (is it short-term/long-term) and if what we’re doing is right, how we can correct a course, build a trusting relationship with people around us, be brave to accept feedback, and look for reasons inside you, not outside, if things are not going well.

Q: What does enlightened ways of working mean to you?

A: To work with respect, curiosity, acceptance (that there’s so many things you don’t know or aren’t good at), and grit until you see a result.

Q: What can we find you doing outside of work?

A: Golf, mountain climbing, yoga, reading books

Q: Are there any accomplishments you’re proud of outside of work?

A: I completely paid off a loan for a 400cc motorcycle through part-time jobs during my high school days. That was not easy.

Q: What is something interesting about you that not a lot of people know?

A: I was a competitive water skier at university. My record jump was about 30m (current top student skier’s is 50m).

Q: Anything else you’d like to share?

A: I may look young but I am not.

Life Inside Dropbox

Get to know the people of Dropbox and the stories of how we’re making the world work better. Want to learn more about current opportunities? Check out:


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Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters.

Life Inside Dropbox

Get to know the people of Dropbox and the stories of how we’re making the world work better. Want to learn more about current opportunities? Check out:

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