The role of digitalisation in sustainable logistics

Thomas Sander
Logistic and Supply Chain Evangelist
3 min readSep 17, 2023

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Digitisation is revolutionising sustainable logistics by optimising operations, improving the customer experience and promoting environmentally friendly practices, even as challenges such as cyber security remain.

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Dear Readers,

In the ever-changing logistics landscape, the quest for greater efficiency, cost reduction and environmental awareness is paramount. The digital age has brought about a wave of innovations that are drastically changing the way the logistics industry operates. One of these transformative elements is digitalisation, a profound tool with great potential to promote sustainable logistics.

Understanding digitalisation in logistics

At its core, digitalisation is about integrating digital technologies to revolutionise business processes, products and services. It is more than just using computers or smartphones; it is about using technology to increase operational efficiency, improve usability and promote sustainability.

The advantage of sustainability

When we talk about sustainable logistics, we mean the ability of the logistics system to function in an environmentally friendly way, to reduce its carbon footprint and to support the well-being of society. Digitalisation is very promising in this respect:

  • Optimising operations with Big Data and AI: One of the most revolutionary applications of digitalisation in sustainable logistics is the use of Big Data analytics and artificial intelligence. With the help of these technologies, logistics processes can be optimised in real time. Routes can be optimised to avoid congestion, loading factors can be improved to maximise transport efficiency, and schedules can be dynamically adjusted. All of this helps to reduce fuel consumption and emissions.
  • Smart monitoring with IoT: The Internet of Things (IoT) brings a new level of intelligence to logistics. Vehicles, equipment and freight can be equipped with smart sensors that constantly provide data on their condition and performance. This leads to better safety protocols, timely maintenance and ensures quality throughout the logistics chain.
  • Collaboration through cloud and blockchain: With cloud computing, data can be stored and accessed from anywhere, enabling smoother communication and collaboration between supply chain partners. On the other hand, Blockchain, with its secure and transparent ledger system, provides traceability and transparency and ensures that every participant in the supply chain is accountable.
  • Improved customer experience: The rise of e-commerce and digital platforms offers unparalleled convenience to customers. From online ordering to real-time delivery tracking and instant feedback mechanisms, the digital touchpoint enhances customer satisfaction while streamlining operations.

The double-edged sword

But like all transformative change, digitalisation in sustainable logistics is not without its challenges:

  • Cybersecurity threats: As logistics becomes increasingly connected, it becomes vulnerable to cyberattacks. Ensuring the security of sensitive data and systems is crucial.
  • Privacy concerns: With the massive influx of data comes the responsibility to handle it ethically. Data protection regulations have become stricter and require logistics providers to ensure that user data is protected.
  • The digital divide: While some parts of the world are making progress with digitalisation, others are lagging behind. This leads to differences in the quality of logistics services in different regions.

A strategic approach to digitalisation

Given these opportunities and challenges, a holistic approach is essential. Companies need to view digitalisation not just as a tool, but as a supporting strategic initiative. By understanding the needs of their stakeholders and aligning digital strategies with overarching sustainability goals, companies can harness the transformative power of digitalisation while managing its complexity.

From my perspective, it is fair to say that the role of digitalisation in sustainable logistics is undeniable. I believe that digitalisation, with its ability to improve operations, reduce environmental impact and increase customer satisfaction, is a force that, if properly harnessed, can lead the logistics sector towards a sustainable future.

Yours sincerely

Thomas Hellmuth-Sander

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Thomas Sander
Logistic and Supply Chain Evangelist

Author and blogger of sustainable logistics. Involved projects in Ghana. Want to turn logistical visions into reality.