A Thank You Letter to Thumbtack

Thumbtack People Team
Aug 22 · 4 min read

In the summer of 2019, Thumbtack hosted 21 interns. The interns (we like to call them TACKterns) supported a wide variety of teams, ranging from Analytics, Engineering, to Brand Marketing. At the end of their internship, they were asked to write blogs reflecting on their experiences at Thumbtack.

Aline Mello, Thumbtack’s people team TACKterns, shares insight into projects she worked on this summer, as well as highlighting the amazing opportunities our internship program provides. Take a look at what Aline had to say!


This is how you know you are having a great time and doing what you love: time flies and you are left with a desire for more. That’s how I feel about my summer internship at Thumbtack — 12 weeks of being in constant flow and now, not wanting it to end. Looking back, I can name a few things that contributed to this feeling.

It all started with the unique interviewing process. From the very first phone call all the way to my first day, my team was already cheering me on. They made me feel welcome at each stage of my onboarding. On my first day, everything was set up to help me hit the ground running, and that’s when I knew I’d have an awesome experience at Thumbtack. And I was right!

The first thing I was impressed by was the people. They are incredibly smart, energetic, caring, and humble. I was surprised by how open and willing they were to help! This leads me to say how amazing my team is, and how they were essential to my journey at Thumbtack. I come from a different background and culture, and since day one they made me feel valued for that. They were willing to learn about who I am, talking about our cultural differences and learning from each other.

Another huge win for me is how much they cared about my development. This is especially true with my manager. She genuinely cared about the things I believe in and am passionate about. Being an intern, I was not there to only fill in the gaps or to do ordinary work. I was trusted with projects from start to finish and was given autonomy to develop them. And this is true outside my team as well — Thumbtack is a place where people respect everyone’s input and ideas regardless of their position. I had support, feedback, and recognition all the way through.

As an intern on the People Team, I got to work on projects within a few areas on the team. I first had the opportunity to create and design our People Team newsletter. This seemed pretty simple at first, but it actually demanded thoughtful discussions about what we wanted to communicate. It took a lot of collaboration with other teams to put it all together. I also worked on developing the ‘Hiring @ Thumbtack’ training, which aims to educate hiring managers and interviewers on the recruiting process. The new training will also help Thumbtack keep their hiring process consistent and bias-free and will provide an even better experience for candidates.

My most exciting project was working on the first steps of the organizational culture project. I’m a graduate student in Industrial and Organizational Psychology, so these types of culture projects fascinate me! I love to see and discuss how people behave at work and how these sets of behaviors and values will ultimately shape the organization’s ability to achieve its business goals. After all, organizations are made of people, and it’s amazing to see how they all work together towards a shared goal.

The internship was not only about working hard though there‌ ‌was also a lot of fun too! We attended a pottery class, a sushi competition (which my team won!) volunteer work, and I even got to help the TACKitchen to prepare some snacks for everyone. There were also many brown bag lunches, town halls, showcases, and team off-sites.

One of my favorite events was a company celebration when we all got to leave the office on a sunny day to celebrate our accomplishments as a team. Of course, I can’t miss an opportunity to talk about the amazing benefits and perks — and those who know a bit about Thumbtack know what’s coming: the food! The culinary team is incredibly thoughtful in their practices for sourcing and planning meals, and the results are delicious. Even more special than the food itself though, is the opportunity to share a meal and bond with your peers. You gotta be here to feel it!

Even though I have been here for only 12 weeks, I feel I made an impact at Thumbtack. This wouldn’t be possible without the great people I worked with, the right guidance and the team’s willingness to work for a mission that drives everything we do here. So, thank you Thumbtack!

Interested in reading more TACKtern experiences? Check out more of their blogs here:

Life @ Thumbtack

We empower our employees to do life’s work with joy and purpose. Read more about the work we're doing, and how we're doing it!

Thumbtack People Team

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We spend our days empowering people from all walks of life to do their work with joy and purpose. Read more about the work we’re doing, and how we’re doing it!

Life @ Thumbtack

We empower our employees to do life’s work with joy and purpose. Read more about the work we're doing, and how we're doing it!

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