Nuri is changing its working culture
Remote work showed us what worked as a company and how we can manage the current situation without impacting our company culture.
When was the last time you worked in an office full-time?
The unprecedented crisis forced the entire world to set up their desks and offices from home. Everyone from our CEO to product manager propped up their laptops from kitchen counters and adapted in the safest way possible to the current crisis.
In early March, we discovered that our operations were unaffected by working from home. As a strictly online cryptocurrency account, we’ve been lucky that our entire business model works by cutting out what incumbents were bad at: paperwork and queuing in hot crowded banks.
Our accounts can be opened from your living room, and everything from buying bitcoin and ether is done safely from a mobile phone. Which also means the people behind Bitwala can also work comfortably from their home, too.
Our team worked harder than ever on launching products, optimising our mobile app and delivering a smooth customer experience. During this time, we’ve stuck to the motto “work like nobody knows there’s a pandemic”. Now we’re making this concept a reality.
So what’s changing?
While there’s not much positive we can bring around the pandemic, we can say it has changed how people work, for good.
We’re giving our teammates the choice to either work remotely or to work from our office. The decision is very personal so we leave it up to them.
After listening to our employees, and performing a series of remote work surveys, we discovered that 90% of our workforce would prefer a more flexible working arrangement.
When considering the downsides of the long remote work period, the main issue for most of the team has been the lack of personal and social interaction with colleagues. It’s true we thrive off seeing each other’s faces and quite frankly — we miss each other a lot.
How we’re keeping the team in touch during remote work:
We organised various online events over Zoom and Hangouts, such as remote coffee’s and e-beers, yoga lessons and knowledge exchange sessions on personal finance and various other topics held by our employees.
We’ve also started giving back to our community during these difficult times by participating in a clothing donation and a food bank donation project to support the wider community in Berlin.
We worked hard to sustain our company culture throughout the current pandemic and listened carefully to our employee’s stories and analysed the remote work survey feedback to understand what was needed the most by our employees during this time.
We’ve additionally used our company values to motivate and energise ourselves throughout the hard months. For the month of March, we decided to use the company value “Adapt” as we discussed the challenges of the moment openly with our leadership team and agreed on the fact that we could only adapt to the situation and work as hard as we could to support the business and team members during times ahead.
We are extremely grateful that we could enter this time with a strong company culture and have been able to preserve our business throughout the crisis.
Do you believe Bitwala’s company culture fits with your own values? We would be delighted to hear from you. Check out our careers page here: https://www.bitwala.com/careers/
