Recruiter shows “We’re sorry, an unanticipated error occurred” and redirects you to Recruiter home page

This article is for Linked Helper 1.

Linked Helper 1 is outdated and was replaced by Linked Helper 2. You can find it here https://www.linkedhelper.com/

Linked Helper 2 knowledge base is available here https://linkedhelper.zendesk.com/hc/en-us

If you see this:

Then it means you have contacts in your queue, which can’t be loaded.

What to do:

1. Go to “Collect” tab and click “View collected”
2. type in ,PTS in “Identifier” filter and press Enter
3. click “Select All” and “Move selected to Excluded”
4. close “View collected” and restart the process for a left in a queue contacts
5. also you can try to recollect contacts from the search page