Virtual Services: A win-win for disability inclusion

Joan O'Donnell PhD
Systemsbeing
Published in
3 min readNov 27, 2024

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Title: Virtual Services: A win win for social inclusion — image of an office with a person online on a laptop which sits on a desk.
Virtual services: a win-win for disability inclusion (Image Author)

In an era of rapid technological change, we stand at a critical crossroads. Technology races ahead like an unstoppable train, with most of us clutching our smartphones while a significant portion of our population remains stranded at the station — particularly people with disabilities.

Consider this: 1.1 million people in Ireland report a chronic condition or disability, 80,000 of whom access traditional day services.The old model of disability support is crumbling, and continuing to pour resources into outdated infrastructure is not just inefficient — it’s potentially harmful.

To keep doing what we have always done, will mean we will get what we always got: budgetary black holes in disability services, and a dependent population sitting on the margins. It will not help people to adapt to rapidly changing world, or protect them from it. Instead, it will guarantee that they are left behind when the next disruptive event comes along.

Virtual disability services represent more than just a technological solution; they are a pathway to genuine social inclusion. These online platforms offer something traditional services cannot: flexibility, accessibility, and most importantly, choice.

During the pandemic, we witnessed remarkable adaptability in providing virtual supports. Innovation…

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Systemsbeing
Systemsbeing

Published in Systemsbeing

Personal, organisational and societal transformation using systems thinking and being

Joan O'Donnell PhD
Joan O'Donnell PhD

Written by Joan O'Donnell PhD

Curator of systemic embodied transition initiatives, lecturer. mother & drinker of red wine. Www.systemsbeing.com. Editor: https://medium.com/living-in-systems

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