Whether Your Solar Repair Job Is At Croydon Or Tarneit Your Repairman Needs To Be Well-Informed
It’s essential for a solar repairman to arrive at their customer's premises having as much information as possible about the issue they are dealing with. Complete information saves time and aids the technicians to arrive prepared so that they can take care of the problem in a timely manner.
What They Need To Know
Let’s start with the basics
The first step would be to take care of basic admin details, to ensure that the solar system that needs attention is within the service parameters of the repair company.
The Solar Repair Man currently serves all of Metro Melbourne and also extends out as far west as Melton, North to Craigieburn, and east to Lilydale and Narre Warren.
Check our full list of service areas here:
https://thesolarrepairman.com.au/service-areas/
Next, your solar repair company would need to know the location and accessible points for getting to your solar panels. This helps in coordinating the job and ensuring they come prepared to be able to access the areas of concern.
Being Specific About The Problem
To effectively address your solar issue, whether that is a problem with your solar panels, switches, wiring, or inverter, the technician will be able to assist you better by having detailed information.
Useful information to share on your service call:
- Describe the incident/s that brought your attention to the issue.
⇨ Unfamiliar noise?
⇨ Funny smells?
⇨ Visible damage?
2. What brought you to the conclusion that there is a problem that needs to be attended to?
3. Have you done anything to try and resolve the issue by yourself?
⇨ What was it?
⇨ What was the result?
Effective communication can help in speeding up the solution process.
Giving Clear Information To Your Solar Repair Company
Solar Systems can come in various forms, so the company will probably ask you what type you have, or brand, etc.
At The Solar Repair Man, they can help you with this by asking you a few simple questions so that they can confirm the type of solar system you have.
Other points of interest for your solar repair specialists might be:
- Date of installation
- When or if, the system had been serviced in the past
- The brand and model
- Warranty information
Having your installation, warranty, and repair paperwork handy during your call may prove beneficial as it could help your repair service company know what sized components and which brands they should bring with them to the job.
The bottom line is that the better informed your solar repair company is, the faster and more accurately they can diagnose the problem.
The Solar Repair Man serves all of Metro Melbourne, plus Melbourne’s inner and outer suburbs including:
Tarneit
Croydon
Narre Warren
You can call The Solar Repair Man on 1300 432 234
Or visit the website at: https://thesolarrepairman.com.au/
See our previous post on: Safeguarding Solar Power on Hot Tin Roofs Here: https://medium.com/local-business-news-views/safeguarding-solar-power-on-hot-tin-roofs-2111e77f24bc
