Building Your Own Chatbot with Zero Code: A Swift Guide to LokiBots Platform

Sukirti Maskey
lokibots
Published in
9 min readAug 21, 2023

Introduction

In the changing environment of the digital age, the integration of automation and AI-driven solutions has become a vital requirement for organizations seeking to increase user engagement, optimize customer service, and improve overall operational efficiency. Among the notable advances in this field, the rise of chatbots stands out. These perceptive virtual friends provide real-time interactions, which makes them a priceless tool for both the websites and applications. The complex code and technical knowledge often needed for chatbot development, however, have functioned as barriers, limiting access to this game-changing technology. This is where LokiBots shines as a game-changer — a revolutionary platform that enables people and businesses to easily create their own chatbots without the need for any technical knowledge. We set out on a trip to reveal the simple procedure of creating and deploying a custom chatbot utilizing the LokiBots platform inside the limits of this in-depth guide, all completed in under five minutes.

Streamline Your Vision

At the heart of LokiBots lies the ability to materialize your chatbot vision without grappling with complex code. Think of a platform that gives you the ability to precisely customize chatbot interactions and replies, all while presenting them to you in a simple and straightforward manner. With LokiBots, this dream becomes a reality. With a few simple clicks and drags, you can create engaging discussion flows, pinpoint crucial decision points, and set the tone for your replies. Whether you seek to create a dynamic FAQ bot, or a lead generation assistant, LokiBots equips you with the tools to manifest your unique concept into a functional and engaging chatbot.

Instant Deployment, Lasting Impact

Long development cycles and complex code marathons are a thing of the past. With the help of LokiBots, you can create and launch your chatbot with unmatched speed and effectiveness. You’ll be astounded by how simple it is to link your chatbot with different platforms and channels as you navigate the platform’s user-friendly interface. There are many options, and LokiBots assures your chatbot’s seamless presence everywhere your audience congregates, whether you choose to seamlessly embed it into your website, deploy it on major messaging applications, or link it with your business application.

Fig. Image of LokiBots Zero Code Chatbot Platform

The LokiBots “Create your own Chatbot” Platform Advantages

Before we go into the step-by-step procedure, let’s first grasp what LokiBots offers to the table:

  • Zero Code: LokiBots platform frees you from the technical complexities of coding. Even if you have no technical knowledge, you can easily design a complex chatbot.
  • Quick Deployment: LokiBots platform allows you to have your chatbot up and operating on your website in minutes, instantly improving user experience and engagement.
  • Customizable Frontend: LokiBots not only handles backend intelligence but also allows you to tailor the frontend of your chatbot to match the aesthetics and preferences of your business.
  • File-Based Knowledge Base: LokiBots platform takes a novel approach to chatbot training with its file-based knowledge base. Instead of sophisticated algorithms, you may simply submit files in various formats to train the replies of your chatbot.
  • Structured and Unstructured data: LokiBots excels at handling both structured and unstructured data, enabling it to proficiently respond to queries and generate content from a variety of sources. It effortlessly connects to SQL databases, swiftly retrieving information from structured data to provide accurate answers.
  • Seamless Integration: Once your chatbot is complete, LokiBots offers a simple integration procedure that allows you to integrate the chatbot into your website.
  • Unified Cloud Native Application Stack: With a unified cloud-native application stack, LokiBots offers a cohesive ecosystem that enhances scalability, reliability, and efficiency. Enjoy a seamless experience within a cloud-native environment for optimized chatbot performance.
  • Seamless Integration: Once your chatbot is complete, LokiBots offers a simple integration procedure that allows you to integrate the chatbot into your website.
Fig. LokiBots Elements

Crafting Your Chatbot in Minutes

Step 1: Account Creation and Dashboard Access

Visit the LokiBots platform (https://chats.lokibots.ai/login) and sign up for an account.

Once registered, enter your credentials and log in to your account to access the LokiBots dashboard.

Step 2: Creating Your Chatbot

On the LokiBots dashboard, locate and click on the “Create Chatbot” option.

The tab switches to a page which displays the Basic Info page.

Provide a unique name for your chatbot to distinguish it from others.

Next, add a description of your chatbot. Explain every small important detail of the chatbot that would help other users understand what the chatbot is about.

Once done, hit the ‘Next’ button.

Step 3: Building the Knowledge Base

The “Knowledge Base” tab follows up.

Here’s where LokiBots’ innovative approach shines. Instead of complex coding, you’ll upload files of various formats (PDFs, Word documents, Excel sheets, etc.) containing the desired responses and interactions for your chatbot.

These files serve as the building blocks for training your chatbot. Prepare the files with questions, possible user inputs, and corresponding responses. LokiBots will intelligently analyze these files to enhance your chatbot’s conversational capabilities.

Utilizing the Q&A Tab:

The Q&A tab within LokiBots serves as your command center for shaping the conversational prowess of your chatbot. With an intuitive interface, you can effortlessly input a wide array of questions and their corresponding answers. This establishes the foundation for your chatbot’s interactions, ensuring that users receive accurate responses to their inquiries. The dynamic decision tree logic lets you map out various conversation paths, providing a seamless experience for users seeking diverse information.

SQL Database Connect Tab:

Through seamless integration with SQL databases, LokiBots ensures that your chatbot is armed with accurate and up-to-date information. Connecting to your SQL database is a breeze, enabling you to instantly access structured data and answer user queries with precision. Whether it’s product information, FAQs, or real-time updates, your chatbot becomes a repository of valuable insights, all without the need for complex coding.

Fig. The Knowledge Base Tab

Step 4: Automation

The “Automation” intermediary procedure in chatbot construction provides an optional yet strong feature. This approach enables the chatbot to promote automation by engaging smoothly with a Robotic Process Automation (RPA) bot. Users may easily trigger and lead the RPA bot to do tasks via chatbot conversations, increasing productivity and simplifying procedures with a user-friendly interface. This combination of chatbot-driven automation elevates user interactions to a new level of ease and efficiency.

Step 5: Personalization with Integration

The LokiBots Personalization Chatbot Integration is a potent tool for enhancing user engagement and delivering personalized experiences within a web application. The manual outlines the process of integrating the LokiBots script into the web app and utilizing the chatter function to initiate the chatbot with user details.

Integration involves two main steps:

1.Obtaining the LokiBots Script:

Contact LokiBots support or visit their website to acquire the LokiBots script.

The LokiBots team will supply a script tag for inclusion in the web app’s HTML code.

2.Adding the LokiBots Script to your Web App:

Edit the web app’s HTML file and locate the closing </body> tag.

Insert the provided LokiBots script tag just before the </body> tag.

This integration facilitates seamless deployment of the LokiBots Personalization Chatbot into the web application.

3.Initialize Chatbot with User Info:

Use the “chatter” function to set user name and email.

Add function to web app’s JavaScript or HTML <script>.

This integration facilitates seamless deployment of the LokiBots Personalization Chatbot into the web application.

Step 6: Finalizing Your Chatbot and Deployment

In the Deployment page, we see a rectangular “Website” button. When clicked on it, an additional screen opens up having two tabs: Chatbot Window and Chatbot Design.

In the Chatbot Window tab, kindly provide the domain name of the website we want the chatbot to be hosted in along with a welcome message which the tailored made chatbot would be popping up when the conversation is initiated.

Switching to the Chatbot Design tab, here please choose the desired color and theme and logo of your chatbot.

Hit the “Done” button once everything is done.

The current tab window closes.

Step 7: Finalizing and Finishing

After uploading the files, review and verify the information to ensure accurate training.

Click on the “Finish” button, and LokiBots will initiate the training process using the provided files.

In less than 5 minutes of processing time, a chatbot is created.

Let’s use the LokiBots Platform Image to create a visual representation of the steps outlined above.

Fig. Chatbot Creation Steps

Beyond Chatbot Creation:Elevating Your Chatbot’s Potential through Analytics

Your chatbot’s development is just the beginning of a process that will lead to a seamless and successful user interaction. You may improve and optimize the interactions of your chatbot by using the comprehensive analytics part of LokiBots. You may better adjust your chatbot’s capabilities to suit user demands by attentively observing user behaviour, preferred inquiries, and response times. The LokiBots Analytics section’s Usage, Queries, and Conversation tabs provide you a complete toolbox to continually improve your chatbot’s performance and make sure it continues to be a valued asset in creating top-notch user experiences. Accept the power of analytics, and watch as your LokiBots-powered chatbot develops into a crucial ally in the success of your company.

Let’s have a look at the useful tools LokiBots provides in its Analytics section: The Usage Tab

Fig. LokiBots Usage Tab for Analytics

Navigate to the Usage tab within the LokiBots dashboard to uncover critical metrics that provide a comprehensive overview of your chatbot’s performance:

Users & Conversations:

  • Number of Unique Chatbot Users: Gain insights into how many individual users have engaged with your chatbot.
  • Number of Conversations: Track the total number of conversations your chatbot has participated in.
  • Average Number of Messages per Conversation: Understand the depth of interactions by assessing the average message count per conversation.
  • Average Number of Conversations per User: Learn how often users return to interact with your chatbot.

Response Times:

  • Average Response Time: Discover the average time your chatbot takes to respond to user queries, ensuring prompt and efficient interactions.
  • Fastest Response Time: Identify instances where your chatbot provides lightning-fast responses.
  • Longest Response Time: Pinpoint any delays in responses and work towards optimizing them.

Queries:

In the Queries tab, you’ll find detailed insights into the questions and queries users pose to your chatbot. This information is invaluable for refining your chatbot’s knowledge base and enhancing its accuracy.

Here’s what you’ll find:

  • Most Frequently Asked Questions
  • Total Questions: Keep track of the cumulative number of questions asked by users.
  • Question: View the specific questions users ask.
  • Number of Times Asked: Identify which questions are asked most frequently, guiding you in enhancing responses for these queries.

Conversation:

Delve into the Conversation tab to access a comprehensive record of all interactions between your chatbot and users.

This feature allows you to:

  • Explore the entire conversation history, gaining insights into user behaviour and preferences.
  • Analyze the flow of conversations to identify patterns and tailor your chatbot’s responses accordingly.
  • Use the history as a valuable resource for ongoing improvements to your chatbot’s performance.

Conclusion

In conclusion, the LokiBots platform marks a paradigm change in chatbot development — a brilliant solution that democratizes AI-powered interactions by removing the requirement for technical skills. As this guide shows, designing and deploying your chatbot is now a simple process that takes minutes rather than days or weeks. LokiBots helps to enable Conversational Automation by integrating Conversational AI, Generative AI, Document AI with Intelligent Automation. Utilize LokiBots’ capabilities to create a personalized, engaging, and highly effective chatbot that fits effortlessly into your digital environment. With LokiBots, you can embrace the future of automation, where creativity has no boundaries and innovation is really accessible to everybody.

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