CEO Markus Schaarschmidt Discusses the Benefits of AI in Lost and Found Services on NBC News
Lost and Found Software has revolutionized the way we locate our lost belongings. With the integration of Artificial Intelligence (AI), the process has become quicker and more efficient. In a recent interview with NBC’s Jake Ward, CEO Markus Schaarschmidt discussed the incredible benefits of using AI in lost and found services. The OpenAI chatGPT integration in Lost and Found Software is called ClickGPT. GPT stands for Generative Pre-trained Transformer.
NBC Interview: https://www.nbcnews.com/now/video/airports-use-a-i-to-help-find-lost-items-163606597739
One of the key features of ClickGPT is its ability to extract information from customer emails. Using existing and well-proven image and text recognition technology, it can extract details such as the type, brand, color, and serial numbers of lost items. This information is then used to create an inquiry in the lost and found system. In the future, even speech-to-text technology can be used to automate the inquiry process further.
ClickGPT can also write back in real-time to ask for missing information or serial numbers. This feature takes customer service to the next level, providing a more personalized experience. The more information ClickGPT has, the better the matching process. Once an inquiry is created, the customer receives a mail with all the information provided and the option to add additional information without interacting with a human.
Apart from automation, ClickGPT also assists employees by creating complete emails with just a few pieces of information. It can fetch the rest of the data from the system, including the email, phone number, name, and item.
In the future, ClickGPT can do so much more. For instance, it can randomly show images of found items, including one that matches the most. If the customer identifies the correct picture, it can save the lost and found user a lot of time.
One of the key things to note is that ClickGPT never shares personal information with existing AI providers. The information is filled later on and meets all data privacy requirements. Therefore, you can be assured that your data is secure when using ClickGPT.
In conclusion, Lost and Found Software’s ClickGPT has revolutionized the lost and found process. With its advanced AI integration, it can extract information from customer emails and automate the inquiry process, providing a more personalized experience. Its ability to assist employees and provide real-time assistance to customers in almost every language and is a significant step towards revolutionizing the lost and found industry. As AI technology advances, it will be exciting to see what ClickGPT can do in the future.
