Holistic Network — Creating the Lost & Found Solution we all Deserve
Lost and found can be a frustrating experience for travelers. Whether you have left something behind on a plane, in a hotel room, or on public transportation, the process of trying to retrieve your lost item can be time-consuming and stressful. This is where the vision of a fully automated holistic network comes into play.
The CEO of our company launched the idea of creating a “Google for Lost and Found,” as the press called it, back in 2015*, and the idea has been gaining traction ever since. The goal is to connect lost and found around the world into one interconnected network, allowing for a faster and more efficient process of reuniting lost items with their owners. With this vision, it was possible for our CEO to convince the Stanford accelerator StartX to be part of the eco-environment of Silicon Valley back in 2018.
Lost and Found Software is already managing 26 million found items and inquiries (04/2023) and over 1,500 organizations, including 35 airports, mass transportation, hotels, and more, are already a part of the network. The vision of a fully automated, holistic network is becoming a reality. This is not only beneficial for organizations but also greatly improves customer service for individual travelers.
In the past, organizations could only match an inquiry within a company’s inventory system — often pen and paper or Excel. With an interconnected network, however, one inquiry can be matched across the entire system, increasing the chances of finding a lost item and decreasing staff workload, all while ensuring data privacy is validated.
For companies, there are considerable advantages to being part of this interconnected network. The number of inquiries for staff decreases, as they only have to work on relevant cases, and there is a higher return rate due to better matches, all thanks to unique and powerful automation. Perhaps most importantly, this interconnected network provides a better customer experience for travelers with a higher chance of getting their property back. They leave on a positive note with the organization, even long after they’ve returned home. This kind of positive experience can go a long way in building brand loyalty and repeat business.
Overall, the vision of a fully automated holistic network for lost and found offices around the world is an exciting development for both organizations and individual travelers. As more companies join the network, the benefits will continue to grow, making isolated lost and found offices a thing of the past.
Only LostandFoundSoftware.com can make this Lost & Found we all Deserve happen.
Join the Network: www.lostandfoundsoftware.com
2019: First article Lost and Found Software published on medium about the vision of a holistic network.
