Customer service is facing massive challenges. Not only are the number of Lost & Found cases increasing, customers also expect immediate assistance and modern standards in dealing with their requests. This development forces small companies and huge enterprises alike to reassess the structure of their customer service.
A Lost & Found chatbot (and AI) will help your customer service, not replace them.
A very useful technology to aid service teams are chatbots and AI. These groundbreaking tools save up to 90 % of time and effort dealing in Lost & Found matters, especially when assisting with repetitive tasks, questions or customer issues.
In a landscape that is becoming more and more competitive, keeping the edge over competition and consolidating customer loyalty is becoming more and more important for continued success.
FinFinder Lost and Found Chatbot BETA
The first Lost and Found customer service chatbot takes passenger requests 24/7, helping them make automated inquiries and find their lost property. www.haveitback.com/finfinder
AI will automate simple tasks and your service agents will have more time!
Web Self Service
“Customer Self-Service” enables your customers to submit search inquiries on site all on their own, e.g. via a publicly accessible tablet. A confirmation email is sent and the customer can edit their entry anytime.