Loud Updates
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Loud Updates

Call Handling Procedures

On improved productivity, better brand image and customer satisfaction

Image by PirenX on depositphotos

Effective call handling procedures

Interacting with customers can require a Customer Service Representative (CSR) to perform a range of different tasks, from problem-solving to implementing updates.

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Sorin Dumitrascu

Sorin Dumitrascu

A trainer, business consultant and author specialised in human resources, project management, computer literacy and career development.

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