How to Handle the Knowledge Wardens

Plan ahead, document your request and use positive reinforcement

Sorin Dumitrascu
Mar 4 · 5 min read
How to Handle the Knowledge Wardens — abstract illustration
Photo by luismolinero on depositphotos

Three Characteristics of Knowledge Wardens

1. They hoard or withhold information

2. They make excuses

3. They will try to make themselves unavailable

Strategies for Coping with Knowledge Wardens

1. Plan ahead

2. Document your request

3. Use positive reinforcement

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