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How to Track and Analyze Customer Service Metrics to Improve Your Business

How To Spot And Respond To Common Customer Support Issues Effectively

How to Track and Analyze Customer Service Metrics to Improve Your Business
Image by Olivier-Le-Moal on Yayimages

Customer service is an important part of any business. When customers have problems, it’s important to resolve them as quickly as possible. However, how can you improve your customer service if you don’t know what’s…

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Sorin Dumitrascu

Sorin Dumitrascu

A trainer, business consultant and author specialised in human resources, project management, computer literacy and career development.

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