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Quality Assurance in Improving Support Center Employee Performance

How to make sure that all employees are providing quality service to customers

Quality Assurance in Improving Support Center Employee Performance
Image by Wavebreakmedia on Yayimages

A quality assurance program is essential in any support center to help ensure employees are providing the best possible service to customers. By following a few simple steps, you can create a quality assurance program that…

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Sorin Dumitrascu

Sorin Dumitrascu

A trainer, business consultant and author specialised in human resources, project management, computer literacy and career development.

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