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Tips For Monitoring Incidents In Your Customer Service Department

A Guide To Gathering Evidence Of Customer Service Representatives Performance

Tips For Monitoring Incidents In Your Customer Service Department
Image by tsyhun on Yayimages

When it comes to customer service, incidents can be a major problem. They can damage your brand and cause customers to lose trust. It’s important to know how to monitor incidents so that you can take action quickly and…

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Sorin Dumitrascu

Sorin Dumitrascu

A trainer, business consultant and author specialised in human resources, project management, computer literacy and career development.

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