Taking care of the elderly during COVID-19

Seniors face a high risk of serious illness during the COVID-19 pandemic. If you are taking care of an elderly relative, we’ve compiled a few tips that may be useful.

Christine Correia
Lumino Health
3 min readMar 23, 2020

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The situation around COVID-19 is rapidly evolving. Content in this article is as of the date posted and may be subject to change.

Health Canada says the COVID-19 virus increases the risk of more serious illness for Canadians who:

  • Are aged 65 and over
  • Have compromised immune systems, or
  • Have underlying medical conditions

Many seniors have some or all of these. Here are some ways we can help look after them and keep them safe.

If visiting, make it safe

It is important to monitor the current situation before deciding to visit an elderly relative in person. Visit our list of resources providing updates on COVID-19. Some governments, such as the Government of Quebec have said those over 70 should stay home as much as possible. They also have banned non-essential visitors in seniors’ residences and long-term care facilities.

Don’t visit if you are sick or have been in close contact with someone who is sick.

Stock up on medications

The Canadian Pharmacists Association recommends that everyone going to the pharmacy to pick up medications should be screened over the phone before arriving. For seniors, going during off-peak hours may be beneficial as there may be fewer people around.

Some pharmacies and grocery stores have started seniors only shopping hours. These are hours when the stores are only open to seniors before being open to the general public.

You may consider having a healthy member of the family go to pick up medication. It may also be possible to find a pharmacy that offers delivery.

Stock up on groceries

Similar to medications, having someone drop off groceries for elderly relatives may be beneficial. Having some extra food on hand might also be a good idea.

If seniors are going shopping, it may be best to go at off peak hours. Avoiding crowds, avoiding touching their face, and washing hands when returning home are all recommended steps to take.

If you are looking after an elderly relative, it may be helpful to have some additional food set aside for them at your house too just in case.

Make a back up plan in case you get sick

If you currently care for a senior, it might be beneficial to make a back up plan in case you have to self-isolate. This includes:

  • Documenting the person’s care needs
  • Ensuring there is food at the person’s home to last for several days
  • Enlisting people who can step in to help in your absence.

Call often to check in

When in-person visits are impractical or risky, a phone or video call might be a great alternative way to check in. A pre-arranged call at the same time each day can also be a used as a safety check. If you don’t get an answer, you will then be able to alert someone nearby to check and make sure nothing is wrong.

Helping relatives in senior care facilities

Senior care homes often fall under provincial regulations.

If you have a relative in a care home, it is recommended that you monitor the situation. It might be helpful to ask about the health of other residents at their facility, and to know what the protocol is if there is an outbreak.

Before visiting any senior in a care home, it may be worth checking with the home before you leave to make sure the visit can proceed.

Originally published on Lumino Health

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