Hureka Technologies
Sep 3, 2018 · 4 min read

7 Ways Restaurants Can Grow Revenues By Using Chatbots

As listed on our well-researched report published on hurekatek.com, we suggest more than seven efficient ways restaurants could be using chatbots to grow their business. With AI technologies becoming more and more affordable, small businesses have a good chance to tap into the opportunity and get ahead of the competition.

Keeping the affordability in mind, we’re suggesting only AI-based solutions. We have already helped several small businesses with these solutions.

1.Manage Reservations & Take Orders

Through AI chatbots, order taking and reservations can be fully automated, with chatbots deployed on restaurant’s website, as well as on social media.

Even though you may have seen only big brands like Domino’s using it, you’ll be surprised how affordable the technology has become.

Chatbots can also be integrated with a POS system, making the whole order taking process even more automated and efficient. Customer can place order via the app and pay right there.

2. Promote Deals & Offers

With ever increasing turnover rate, you can’t have staff to do the extras — marketing, customer follow-up and yada yada. Hiring a dedicated marketing & PR team is out of question for low-budget small businesses.

Automation is the answer. The chatbots can tap into your customer email list, and reach out to customers via Facebook messenger or SMS and promote your latest deals and offers.

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3. Give More Visibility To Your Menu

If your menu isn’t being looked at in its full capability and the on-spot recommendations your staff offers are still hiding away gems on your menu, you need a chatbot that can be an expert on food pairing & give more visibility to your menu, while pleasing your customers.

4. Food Recommendations

Better food recommendations are all the more reason to invest in chatbots for restaurants. With zero downtime, your chatbot can suggest your customers on what to eat with what and increase your revenue and number of happy satisfied customers.

5. Connect With Your Customers Better

Be available to your customers 24/7 with a chatbot that’s well-equipped to answer customer queries and do all of the tasks mentioned above.

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Conversational style and the ability to understand the query put forward in various formats is what makes them special. You see, chatbots are forever learning bots. They learn through every interaction and build their knowledge base.

6. Follow Up On Feedback

Repetitive tasks can be totally eradicated from your workforce’s task lists through chatbots. They can easily ping your customers and ask them for their feedback; making them feel loved and wanted.

In fact, the same chatbot can keep track of your repeat customers and reward them for the repeat business they bring you.

7. Easier Delivery & Takeaway

Instead of a phone call, your customers can just leave a message which your staff can pick and follow up on. There will be no time spent on phone going through the order, rechecking, making modifications and so on. Order taking will be quick and better with chatbots.

Small businesses often get intimidated with the technology and close the discussion citing the budget issues. You don’t have to start with all the features right away.

At Hurekatek, we have been helping businesses build chatbots on a comparatively low budget, offering them capabilities one by one instead of as a bundle. It helps to get started and actually offers the businesses a chance to cache in on the benefits and profits a chatbot deployment has to offer. They can continue adding new features, as or when they please.

By 2022, 80% of the businesses will be benefiting from chatbots and obviously, the early birds will have more success as that’s how machine learning technologies work. They need data and time, to get better at what they’re supposed to do.

If you’re a small business, you must consider investing in machine learning technologies today. Tomorrow will be too late.

Machine Learning Consultation

Learn about machine learning, its current applications and how Hureka Technologies can help your startup or small business leverage the power of this AI-based technology.

Hureka Technologies

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You’ve got the idea, we’ve got the know-how. http://www.hurekatek.com/

Machine Learning Consultation

Learn about machine learning, its current applications and how Hureka Technologies can help your startup or small business leverage the power of this AI-based technology.

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