Surge in number of men calling support line for emotional help
Originally published: 24 April 2018
Macmillan Cancer Support reveals its helpline recorded a surge in calls for emotional support and counselling from male callersᶦ last year. The charity hopes to encourage even more men with cancer to ask for help, as part of its Just Say the Word campaign, with partners from across the construction, home improvement, electrical and technology sectors.
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On average, eight men per day called the charity last year to talk about their feelings, compared to an average of six per day in 2016ᶦᶦ — an increase of around a third. Professionals at the charity have also reported men accessing emotional support through its online community and face to face appointments.
The other most common issues that men called the helpline for included advice in accessing benefits, managing pain and information about cancer treatment.
Dr Anthony Cunliffe from Macmillan Cancer Support, said: “A cancer diagnosis can impact so many aspects of your life such as your health, finances and relationships. These changes can cause emotional strain so it’s encouraging to see more and more men talking about how they feel.
“We’ve seen a change in the way people think — men are no longer expected to deal with emotional issues on their own. From Princes Harry and William, to comedian Johnny Vegas, brave men have spoken publicly about their emotions, helping us all realise it’s okay to talk about our feelings. Despite this shift, there is still a long way to go and it’s crucial that men ask Macmillan for help before reaching crisis point.”
Despite the increase in men asking for emotional support on Macmillan’s helpline, more women continue to call the line than men. Last year, Macmillan received an average of 175 calls from women per day, compared to 76 calls from men per day.ᶦᶦᶦ
However, men are 22% more likely to get cancer and 45% more likely to die from cancer than womenᶦᵛ. Macmillan also reports that 49% of men diagnosed with cancer experience anxiety during treatment and 25% felt depressed when they were diagnosed.ᵛ
Macmillan is encouraging even more men to access the emotional support it offers. Professionals on the charity’s helpline are there to be a listening ear and to signpost people to appropriate local services like counselling sessions or financial advice. Alternatively, people can log on to Macmillan’s Online Community if they would rather speak online.
Pete Dolan, 35 from Shropshire works for Travis Perkins and was diagnosed with testicular cancer in 2015.
“When I was going through treatment I really struggled emotionally, but I was bottling my feelings up as I wanted to be strong for my family. The fear that I wouldn’t see my kids grow up was almost too much to cope with. I just couldn’t shake the fear that was hanging over me — it was the hardest thing I’ve ever been through.
“I called Macmillan’s support line and they were brilliant. They helped me talk through these fears and anxieties and to process what I was going through. I know a lot of my male friends think it’s a sign of weakness to ask for help, especially in the building trade, but I don’t know what I would have done without Macmillan’s support.”
To encourage more men with cancer to ask for help, Macmillan is bringing together nine of its partners from the construction, home improvement, electrical and technology sectors for their ‘Just Say the Word’ campaign:
- Benchmarx Kitchens and Joinery
- Selco Builders Warehouse
- telent Technology Services
- Topps Tiles
- Travis Perkins
Through this, Macmillan hopes to reach and empower men across the UK to take control of their health and seek the support they need.
For more information about the campaign and the support services Macmillan Cancer Support is offering, visit Macmillan’s Just Say the Word
Notes to editors
For more information please contact:
Ed Grunill, Media & PR Officer, Macmillan Cancer Support.
Tel: 020 7091 2326 (out of hours 07801 307068)
About the companies supporting Macmillan Cancer Support’s ‘Just Say the Word’ campaign
About Macmillan Cancer Support
There are 2.5 million people living with cancer in the UK. One in two people are likely to get cancer in their lifetimes. Cancer can affect everything, including a person’s body, relationships and finances.
Macmillan Cancer Support provides practical, emotional and personal support to people affected by cancer every year. The charity is there to support people during treatment, help with work and money worries, and listen when people need to talk about their feelings.
Macmillan receives no government funding and relies on generous donations from the public. People up and down the country show their support for Macmillan — from hosting or attending a World’s Biggest Coffee Morning to running a marathon or giving up alcohol — so the charity can help more and more people affected by cancer every year.
Life with cancer is still your life and Macmillan is there to help you live it. If you want information or just to chat, call 0808 808 00 00 (Monday to Friday, 9am–8pm) or visit Macmillan’s website.
ᶦ Internal data. Statistics supplied from the Macmillan Support Line and figures from January 2016 until December 2017. There were 19,235 calls to the Macmillan Support Line from men in 2016 and 19,823 in 2017.
Macmillan Support Line is staffed by full members of staff and trained volunteers. The subject of the calls is logged based on human interpretation and is not audited.
N.B. There were some changes to the way data was collected in 2016 and 2017 which may explain some of this difference.
ᶦᶦ In 2016, 1499 calls from men about emotional support or counselling were recorded. In 2017 the number was 2046.
In 2016 the Macmillan Support line was open for 261 days and in 2017 260 days.
To arrive at calls per day, the number of calls were divided by the number of working days in the year.
Comparative data from previous years unavailable due to change in internal process.
ᶦᶦᶦ In 2017 19,823 calls from men to the Support Line were recorded and 45,439 calls were recorded from women. This was divided by the number of working days (260) to arrive at the number of calls per day.
ᶦᵛ Calculation based on the European age-standardised (AS) incidence rates per 100,000 population for all cancers excluding non-melanoma skin cancer (C00-C97 excl. C44) in males and females in the UK for 2015 published by Cancer Research UK, cancer incidence for all cancers combined, accessed April 2018
ᵛ Macmillan Cancer Support/YouGov survey of 2,005 people with a previous cancer diagnosis, including 836 men. Fieldwork was undertaken between 20th — 29th March 2017. The survey was carried out online. The figures have been weighted and are representative of the UK adult population of those living with cancer.