An Interview With 1Password: What’s Going on With 1Password 8?

It’s time to hear the other side of the story

Mark Ellis
Mac O’Clock

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Image courtesy of author

It’s been a tricky couple of weeks for 1Password.

Following the announcement of its latest software update for macOS, the company has been inundated with complaints from its loyal customer base.

They’re concerned about two significant changes that will signal the arrival of 1Password 8 (which is currently in beta testing). The first was the decision to move to the Electron framework, which will be the new underpinning for the macOS version.

Poor battery life, memory leaks, and a less than stellar desktop experience were concerns immediately levelled at the 1Password team.

The other bone of contention related to the commercials for 1Password 8, which will switch to an entirely subscription-based pricing model. That means users will no longer be able to purchase 1Password outright, as they have done for many years.

Several Reddit threads and angry Twitter outbursts later, and it’s hard not to feel a little sorry for the team behind this undoubtedly fantastic password manager.

Where did it all go so wrong?

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Mark Ellis
Mac O’Clock

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