The Namba Taxi. Development and Integration

Alla Klimenko
Aug 28, 2017 · Unlisted

Our participation in the development of software for Namba Taxi began at a time when the company was already in full swing in 2013. The software, which had been used then, had some very harmful disadvantages, so the management wisely decided to start developing its own software for taxi services. From there on our team was involved in the whole development process.

Thus, the goal for our engineers was, firstly, to develop the software itself, secondly, to migrate the operating business to this software, and, thirdly, to operationally process user feedback.

Requirements

The system requirements were as follows:

1. Minimum changes in the workflow

People involved in the work process, often bring many actions to automatism. Also, processes in the operating business have already been worked out and painted. Therefore, the transition to new software should be as unobtrusive and painless for them.

2. High failover of the system

It is extremely important for the taxi service, especially in bad weather conditions, when the number of orders increases at times.

3. Easy scaling in the future

It is always better to lay scaling at the very beginning of development if the project generally involves growth. So we did and, as time shows, this decision was absolutely correct.

4. Flexibility in development

The fewer restrictions, the easier it is to take into account new requirements and technologies and to incorporate them into the existing system without major alterations.

5. Support for Chinese navigators on WindowsCE

At that time, almost all taxi services were still using navigators, so it was impossible to transfer all the drivers to applications at once.

6. Support for Android devices

It was time to gradually move away from radios and navigators towards more practical, convenient, and modern technologies.

7. Updating orders in real time

The timing of the machine is one of the most important parameters, to which special attention was paid throughout the development and operation of the company.

8. Operating telephony using WebRTC in the browser

To exclude the need to use additional applications besides the browser for operators.

9. The ability to quickly migrate from foreign software to their own, without outage of the service

Given the processing of several orders per minute, it is extremely important to avoid the outage during and after the migration.

Restrictions

In the development process, there were limitations that had to be considered:

High cost of mobile traffic

Thus, it was necessary to limit the traffic sent to save costs for drivers and customers using mobile applications.

Limited server resources

Server costs were extremely critical, for a small, but booming taxi company at that time.

Minimal team

We were not able to add more people to participate in this project, because of the small development budget at that time.

Short time

The growth in the number of orders was rapid, as did the growth of the load, and therefore new software was needed as soon as possible (as it usually happens).

The results

As a result, we made a highly scalable and fault-tolerant system, which:

  • Withstands up to 700 drivers on the line without any delays;
  • Serves about 6000 requests per second;
  • Allows processing more than 10,000 orders per day.

At the moment, our developers and sysadmins continue to develop and maintain software for Namba Taxi.

There are already 6 taxi companies using Namba Taxi software, with even more to be connected in a few upcoming months.

Mad Devs Services.

Mad Devs — блог об IT

Engineering your growth. Mad Devs is the team behind large scalable projects, globally.

Mad Devs — блог об IT

Mad Devs is a Cambridge-headquartered IT company developing enterprise-level software solutions for finance, transportation & logistics, security, edtech, and advertising industries. For more information about us, please browse our website: https://maddevs.io/

Alla Klimenko

Written by

CEO in Mad Devs

Mad Devs — блог об IT

Mad Devs is a Cambridge-headquartered IT company developing enterprise-level software solutions for finance, transportation & logistics, security, edtech, and advertising industries. For more information about us, please browse our website: https://maddevs.io/

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