Retail Isn’t Dead, Mediocre Retail is Dead
In a new era of retailing, customer service has transformed context to be geared toward the emotional behavior of the shopper. While many consumers have been changing the way they shop toward a more online-centered experience, in-store retailers have to refocus and reimagine what will continue to bring customers through their doors.
Published in
1 min readApr 20, 2018
