Search at work is still broken — but not for long
Trying to find specific documents and other information is one of the biggest time-wasters at work. With so many different ways to communicate and send important information, it’s easy to see why.
Unless you possess a photographic memory, you’ve probably found yourself asking:
“Did she send that to me on Slack last month?”
“Was that form in my onboarding email from last year?”
“Who was it that sent me our new template?”
You’re not alone. A McKinsey Global study shows that employees can spend up to 20 percent of their working week looking for internal information or tracking down colleagues who can help with specific tasks.
At Blink, we hate this just as much as you. That’s why we’ve made a single, universal search function a key feature in our technology. Making it easier for employees to find information doesn’t just save them hassle, it lets them get more done. McKinsey Global also found that using social technology to give employees better access to data can boost productivity as much as 25 percent.
In a previous post, we explained the benefits of our incredible business bots, allowing anyone to automate simple tasks. Now, we’ll take a dive into another key aspect of Blink: the search function.
What you need, at your fingertips
We wanted to make search as simple as possible, right from the start. Once you connect Blink to your CRM system, calendar, email or anything work-related, you’ll have instant access to anything. You can even search information within other apps you’ve hooked up to Blink.
Instead of digging through myriad emails, then asking around the office, and finally banging your head on the desk in frustration, Blink gives you one simple place where you can search everything.
A searchable record of knowledge can cut the amount of time your employees spend searching for company information by as much as 35 percent.
Blink makes it easy to search people, emails, conversations — basically any internal mention anyone in your company has ever typed. And you don’t have to navigate a million different submenus or grapple with an ‘advanced search’ that makes you tick a zillion checkboxes first.
With Blink, you get a single search bar — making work much simpler for everyone, so you can get back to focusing on your actual work.
Everyone benefits
This is a complete solution for anyone at your company — from top execs to the intern running the company Snapchat account.
We’ve taken one of the biggest annoyances in today’s offices — not being able to find what you want — and turned it into a strength within Blink. If you’re looking for more information about a colleague such as what projects they’re working on, you can do a search for a specific employee. If you’re looking for the latest format for your TPS reports, that’s right there at your fingertips as well.
A Deloitte study found that 72 percent of employees say they can’t find the information they need within their company’s information systems. That’s the problem we’ve solved with Blink’s smarter search feature. We’re working for the day that figure drops to zero.
Knowledge workers will see a huge and immediate benefit when they start using Blink. A clear, cohesive search function is the piece of the puzzle they’ve been missing. But we built Blink with every employee in mind. This is a platform that anyone in your office can use.
We’ve developed this technology to be as agile as your business. In the end, we want everyone to benefit from more intelligent tools in their workplace.
If you’re looking for the power to easily search everything in your organisation — and save a load of time and trouble in the process — you’ll find it in Blink. We’re creating the intelligent tools for the agile digital workplace.
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We’re Blink, and we’re building the intelligent interface to work. Blink connects to your existing applications and applies modern intelligence to cut through the noise, automate tasks and help you accomplish more.
