Management Matters
Published in

Management Matters

9 Dilbert strips that show how not to treat our customers

Customers — inconvenience or source of learning?

Dilbert, the comic strip all about business life by Scott Adams, was first published in 1989, meaning Dilbert has been suffering at the hands of his corporate bosses for over 30 years.

The genius of Adams’ work is the distillation of corporate life into (mostly) three small images, and he’s approached all aspects of organisational operations.

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Robert Drury

Robert Drury

Helping people kick start their product management career with product coaching, job application prep, and product resources at gettingstartedinproduct.com